Wendy Sanders
Produce Manager
Summary
Dynamic Produce Manager at Woods Supermarkets Inc. with a proven track record in inventory management and waste reduction. Expert in merchandising strategies and team leadership, enhancing customer satisfaction through quality control and operational efficiency. Recognized for fostering collaboration and achieving significant improvements in product availability and team performance.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Produce Manager
Woods Supermarkets Inc.
03.2016 - Current
- Managed inventory levels to ensure product availability and minimize waste.
- Trained staff on proper handling and storage of fresh produce to maintain quality standards.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Collaborated with suppliers to source high-quality produce at competitive prices.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Developed staff schedules to optimize labor efficiency during peak hours.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Assisted customers with produce questions.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
- Purchased produce following guidelines of marketing plan.
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
- Selected items for specials and marked down items to reduce losses.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Planned attractive produce displays, using color and texture to enhance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Orchestrated performance-oriented environment by closely supporting team members.
- Adapted department operations during seasonal fluctuations in supply, ensuring continued availability of diverse product selections throughout the year.
- Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
In-home Healthcare
Integrity Home Care
01.2013 - 07.2016
- Assisted clients with daily living activities, promoting independence and comfort in home environments.
- Monitored client health status, documenting changes and communicating needs to healthcare professionals.
- Provided companionship and emotional support, enhancing clients' mental well-being and quality of life.
- Administered medications as prescribed, ensuring compliance with healthcare plans and safety protocols.
- Collaborated with family members to develop personalized care plans tailored to individual client needs.
- Maintained cleanliness and organization of living spaces, contributing to a safe and welcoming environment.
- Adapted care strategies based on client feedback, improving service delivery and satisfaction levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained detailed documentation of patient progress, treatments provided, and any concerns or changes observed.
- Oversaw appointment scheduling for medical visits or therapy sessions while also providing transportation assistance if necessary.
- Increased mobility for patients through assistance with transfers, ambulation, and exercises prescribed by therapists.
- Encouraged healthy habits in patients through meal planning assistance and nutritional guidance.
- Collaborated with interdisciplinary teams to develop customized care plans tailored to individual needs.
- Enhanced patient comfort by providing compassionate and attentive care in their homes.
- Administered wound care according to physician instructions, preventing infection or complications.
- Managed medication schedules, ensuring proper administration and adherence to doctor''s orders.
- Performed light housekeeping duties to maintain a clean, safe, and comfortable environment for the patient''s wellbeing.
- Supported patients in achieving personal goals related to health improvement or maintenance.
- Implemented safety measures such as fall prevention strategies to ensure patient well-being at all times.
- Developed strong rapport with patients and families, fostering trusting relationships for optimal care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
Education
High School Diploma -
Goodwill Excel
Springfield, MO05.2021
Skills
Customer service
Retail management experience
Retail inventory management
Produce washing
Operational efficiency
Inventory counting
Stock rotation
Merchandising strategies
Supply chain coordination
Purchasing and planning
Inventory replenishment
Waste reduction
Display production
Quality control analysis
Health department standards
Product merchandising
Ordering procedures
Administration and management
Display creation
Department supervision
Produce management
Department leadership
Hospitality and accommodation
Retail management background
Positive attitude
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Computer skills
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Customer relations
Team building
Professional and courteous
Task prioritization
Work Planning and Prioritization
Scheduling and coordinating
Certification
SVC certification through the international business training association
Timeline
SVC certification through the international business training association
06-2026
Produce Manager
Woods Supermarkets Inc.
03.2016 - Current
In-home Healthcare
Integrity Home Care
01.2013 - 07.2016
High School Diploma -
Goodwill Excel