Hi, I’m
Wendy Servin
Sylmar,CA
Summary
Talented Dental Assistant who works with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions, chair side-assisting. Expert at creating and maintaining comfortable and sterile environments.
Overview
2
years of professional experience
4
Certification
Work History
ABC Kids DentalSun Valley, CA
Dental Assistant
07.2022 - Current
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
ABC Kids Dental GroupSun Valley, CA
Dental Receptionist
03.2022 - 07.2022
Job overview
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Understood dental terminology and insurance breakdowns to communicate with patients.
- Supported dental staff during peak times by assisting with patient preparation and post-care instructions.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Learn 4 LifePacoima, CA
High School Diploma
06.2022
UEI CollogeReseda, CA
Certified from Dental Assisting
06.2023
Sylmar Biotech Health And Engineering MagnetSylmar, CA
High School
06.2021
Skills
Dental radiography
Dental staff assistance
Treatment room cleanup
Team collaboration
Equipment sterilization
Good Telephone Etiquette
Electronic Charting
Proficient in Dentrix
Certification
- Certified Dental Assistant
- Certified for phrophy
- Certification for dental sealants
- Certified for dental X-rays
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Dental Assistant
ABC Kids Dental
07.2022 - Current
Dental Receptionist
ABC Kids Dental Group
03.2022 - 07.2022
Learn 4 Life
High School Diploma
UEI Colloge
Certified from Dental Assisting
Sylmar Biotech Health And Engineering Magnet
High School