Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Serwaa Bonsu

Brentwood,NY

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

2
2
years of professional experience

Work History

Personal Care Aide

Jocelyn
09.2022 - Current
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Scheduled and accompanied clients to medical appointments.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Crew Member

Abigail Morales
06.2022 - 09.2022
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Observed customer purchases in line and differentiated between standard portions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Customer Service Cashier

Sabrina
06.2021 - 08.2022
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Processed refunds and exchanges in accordance with company policy.
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Answered product questions using knowledge of sales and store promotions.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

Brentwood High School
Brentwood, NY
06.2023

Certificate - Medical Assisting

BOCES MILLIKAN TECH
06.2023

Certificate - Emergency Medical Technician

N/A
Brentwood, NY
05.2023

Skills

  • Educational Strategies
  • Word Processing
  • Interdisciplinary Care
  • Problem Identification
  • Teamwork
  • First Aid and Safety
  • Patient and Caregiver Education
  • Medical Office Administration
  • Documenting Vital Signs

Timeline

Personal Care Aide

Jocelyn
09.2022 - Current

Crew Member

Abigail Morales
06.2022 - 09.2022

Customer Service Cashier

Sabrina
06.2021 - 08.2022

High School Diploma -

Brentwood High School

Certificate - Medical Assisting

BOCES MILLIKAN TECH

Certificate - Emergency Medical Technician

N/A

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Wendy Serwaa Bonsu