Wendy Simmons

Provide efficient, high-quality service to patients who arrive for appointments or by telephone to request appointments, tests, procedures, bills and charges, referrals, and other matters.

Check in and out patients

Sterilize equipment when needed

Re-stock exam rooms & put away stock when it came in & order stock accordingly

Print Charts

Major Medical Billing & Prior Authorizations

Process & fix all rejected claims

Train new hires

Copay assistance

Entering & re-entering prescriptions

Help manager with complaints

Fill out complaint forms to see what happened with deliveries

Worked in Retail first for CVS then moved to Specialty