Mahin Arif
Carol Stream,IL
Summary
Health Information Management professional with a strong foundation in patient data privacy, HIPAA compliance, and electronic health records. Experienced in pharmacy operations and medical coding (CPT/ICD-10) through my school. Committed to improving healthcare workflows and ensuring accurate, secure health information.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Circle of Success Intern
Advocate Aurora Health Care
04.2025 - Current
Registered Certified Pharmacy Technician
Walgreens Boots Alliance
07.2022 - Current
- Answered incoming phone calls, addressing questions from patients and healthcare providers, and communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Authorized immunizer, skilled in delivering vaccines safely and effectively.
- Managed inventory through audits, ordering, removing expired or recalled items, and consulted with insurance company representatives to complete claims processing and resolve patient concerns.
Customer Service Representative
Walgreens Boots Alliance
08.2020 - 07.2022
- Managed high-stress situations with professionalism, resolving conflicts effectively.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate
Ross Stores
03.2019 - 02.2020
- Handled cash transactions accurately, adhering to company policies.
- Organized racks and shelves to enhance store appearance and promote merchandise.
Beauty Advisor
Target
10.2018 - 03.2019
- Educated customers on product usage to boost confidence in at-home application.
- Increased sales through upselling and cross-selling based on client needs
Education
Bachelor of Science - Health Information Management
University of Illinois At Chicago
Chicago, IL05-2025
GED -
College of DuPage
Glen Ellyn, IL08-2020
Skills
- HIPAA Compliance
- CPT Level I & II
- ICD-10 Coding
- Medical Terminology
- Revenue Cycle Management
- Certified Immunizer
Certification
- Registered Health Information Administrator (RHIA)- Anticipated May 2025
- Certified Pharmacy Technician (CPhT) - July 2022
- CPR certified - July 2022
- Certified Immunizer - July 2022
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Limited Working
Timeline
Circle of Success Intern
Advocate Aurora Health Care
04.2025 - Current
Registered Certified Pharmacy Technician
Walgreens Boots Alliance
07.2022 - Current
Customer Service Representative
Walgreens Boots Alliance
08.2020 - 07.2022
Sales Associate
Ross Stores
03.2019 - 02.2020
Beauty Advisor
Target
10.2018 - 03.2019
Bachelor of Science - Health Information Management
University of Illinois At Chicago
GED -
College of DuPage
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