Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Smith

Kansas City,MO

Summary

Dynamic professional with extensive experience in retail management at Cracker Barrel and nutritional services at Liberty Public Schools. Proven ability to enhance team morale and exceed sales goals while maintaining high standards of customer satisfaction. Skilled in multitasking and cash management, demonstrating dependability and a strong work ethic.

Overview

24
24
years of professional experience

Work History

Nutritional Services

Liberty Public Schools
Liberty Missouri
08.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Co-manager

Victoria’s Secret
Nashville, Tennessee
08.2001 - 04.2004
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
  • Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
  • Implemented loss prevention measures, reducing instances of theft and improving store security.
  • Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Stay at Home Mom

Self
Kansas City, Missouri
02.2011 - 08.2019

• Ran Household daily

• Made appointments

• Scheduled/Planned family gatherings & parties

• Made weekly meal plans

• Did all the shopping for food, clothes, daily necessities, etc.

• Dealt with conflict within household

• Tended to the care 2 pets

Retail Manager

Cracker Barrel
Multiple Locations From Tennessee To Missouri
04.2004 - 02.2011
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

2 Years - Pre- Law/Paralegal

Volunteer State Community College
Gallatin, TN

High School Diploma -

Greenbrier High School
Greenbrier, TN
05.1997

Skills

    Cashier daily for over 400 students

    Help set up lunch line, silverware, condiments, salad bar, etc daily for over 1200 students

    Help build team morale and assist others on a daily basis

  • Dependable and responsible
  • Multitasking

Timeline

Nutritional Services

Liberty Public Schools
08.2019 - Current

Stay at Home Mom

Self
02.2011 - 08.2019

Retail Manager

Cracker Barrel
04.2004 - 02.2011

Co-manager

Victoria’s Secret
08.2001 - 04.2004

2 Years - Pre- Law/Paralegal

Volunteer State Community College

High School Diploma -

Greenbrier High School
Wendy Smith