WENDY STEWART
RANDLE,WA
Summary
Dynamic Camp Host with proven expertise in campground operations at K & M Resorts Maple Grove. Skilled in financial reporting and customer service, I effectively resolved camper inquiries and organized engaging activities, enhancing visitor satisfaction. Adept at multitasking and team leadership, I consistently maintained high standards in service and operations.
Overview
2
2
years of professional experience
Work History
CAMP HOST
K & M RESORTS MAPLE GROVE
RANDLE , WA
02.2025 - Current
- Assisted campers with reservations and check-in procedures.
- Assisted campers with check-in process, including paperwork, payment, and assigning campsites.
- Coordinated business needs such as paperwork, payments and tracking reports.
- Organized recreational activities for families and children in the camp.
- Responded to camper inquiries and resolved issues promptly.
- Completed weekly reports, balanced the vault, and made weekly deposits.
- Stocked supplies such as firewood and ice for sale to customers.
- Trained new employees on correct office procedures.
- Use Comet for the reservation system.
CAMP HOST
PAGOSA RIVERSIDE CAMPGROUND
Pagosa Springs, Colorado
03.2024 - 11.2024
- Maintained cleanliness and organization of common areas and facilities.
- Provided information on local attractions and park amenities to visitors.
- Performed daily maintenance tasks such as cleaning bathrooms, showers, and common areas.
- Assisted campers with check-in process, including paperwork, payment, and assigning campsites.
- Responded to customer inquiries by phone or email in a timely manner.
- Restocked the store with food and camping items.
- Stocked supplies such as firewood and ice for sale to customers.
- Utilized the Campground Master software system with proficiency and accuracy.
Shift Leader
WAL-GREENS
LAKE ST LOUIS, MO
10.2023 - 10.2024
- Supervised daily store operations and ensured compliance with company policies.
- Trained new team members on customer service and operational procedures.
- Managed inventory levels and organized stockroom for efficient product access.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Supervised and led employees to maintain productivity and customer service levels.
- Completed daily balancing of the cash vault and POS system.
- Completed weekly deposits for the cash vault.
- Delegated tasks to employees and monitored activities and task completion.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma -
San Angelo Central High School
San Angelo, TX05-1995
Some College (No Degree) -
Howard Community College
San Angelo, TXSkills
- Campground operations
- Customer service
- Financial reporting
- Team leadership
- Inventory management
- Daily reporting
- Money management
- Bank deposits
- POS systems
- Multitasking capacity
- Fun Enthusiast
- Problem-solving abilities
- Activity organization
- Effective communication
Timeline
CAMP HOST
K & M RESORTS MAPLE GROVE
02.2025 - Current
CAMP HOST
PAGOSA RIVERSIDE CAMPGROUND
03.2024 - 11.2024
Shift Leader
WAL-GREENS
10.2023 - 10.2024
High School Diploma -
San Angelo Central High School
Some College (No Degree) -
Howard Community College