Wendy Stokes
Eastman,GA
Summary
I am outgoing and friendly person! I thrive on meeting goals through providing excellent customer service.
Overview
26
26
years of professional experience
Work History
Food Service Worker
Butcher Block
Eastman, GA
10.2024 - Current
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Retail Manager
Glamorous Peach Boutique
Eastman, GA, US
03.2020 - Current
- Work with customers to determine their needs, processed new shipment by putting in computer, tagging and placement on the floor.
- I am very customer oriented and thrive on providing the best customer experience.
Food Service Worker
Rolling In Dough Bakery
Eastman, GA
02.2022 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
Manager
Franchices
Macon, GA, US
09.2018 - 01.2020
- Trained the team to companies expectations and goals.
- Grew the business 80,000 the first year by offering outstanding customer service, holding team accountable through open and honest feedback and accountability.
- I also achieved store shrinkage below company standards.
- I also number 4 manager in the company during our holiday contest.
Customer Service Associate
Blush Boutique
Dublin, GA, US
11.2017 - 09.2018
- Drove business by offering the best customer service, providing to customers needs and wants.
Retail Manager
Maurices
06.2007 - 10.2017
- Retail Manager for 10 years many accomplishments!
- Making sales goal by demonstrating and setting expectations.
- Using the tools that company gave us to train and deliver exceptional customer service.
- To reach the sales goals it comes with open and honest feedback by holding yourself and team accountable.
- I have taken stores that were definitely in the red.
- I just set goals to get the stores to company standard.
- It was working process, it's about who you hire and proper training.
Retail Manager
Goodys Family Clothing
10.1999 - 06.2007
Education
Associates Degree - Business Administration And Management
Oconee Fall Line Technical School
Dublin, GaSkills
- Retail Management
- Store Management Experience
- Retail Sales
- Merchandising
- Planograms
- Profit & Loss
- Payroll
- Recruiting
- Assistant Manager Experience
- Sales Management
- Inventory Control
- Pricing
- Management
- Operations Management
- Human Resources
Awards
- Highest store contribution dollar amount, 10/01/14
- Highest store contribution dollar amount, 10/01/15
- Most profitable store in region
- Highest % increase in store contribution, 10/01/14
- Highest % increase in store contribution, 10/01/15
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Food Service Worker
Butcher Block
10.2024 - Current
Food Service Worker
Rolling In Dough Bakery
02.2022 - 08.2024
Retail Manager
Glamorous Peach Boutique
03.2020 - Current
Manager
Franchices
09.2018 - 01.2020
Customer Service Associate
Blush Boutique
11.2017 - 09.2018
Retail Manager
Maurices
06.2007 - 10.2017
Retail Manager
Goodys Family Clothing
10.1999 - 06.2007
Associates Degree - Business Administration And Management
Oconee Fall Line Technical School