Wendy Karina Tapia
Bellflower,CA
Summary
Assistant manager in business development with proven success identifying growth opportunities and delivering strategic solutions. Skilled in client relationship management, team development, and operational streamlining to improve performance metrics. Uses negotiation expertise and market insight to support business development targets.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Assistant Manager of Business Development
Excel International Courier
Van Nuys, California
09.2022 - Current
- • Monitored cash control procedures to support compliance and reconcile register activity.
- • Assisted with training support, performance reviews, coaching, and follow-up actions.
- • Maintained accurate attendance records for timekeeping and payroll workflows.
- • Supported business development for courier services across domestic and international client accounts.
- • Coordinated sales pipelines with operations, dispatch, and customer service teams.
- • Prepared proposals for courier contracts, pricing plans, and service agreements.
Special Services Official
Aviation Safeguards
Los Angeles
08.2015 - 08.2022
- Ensured compliance with Transportation Security Administration security protocols by checking passengers and baggage.
- Followed TSA procedures and airport protocols to resolve security alarms and mitigate potential threats.
- Conducted federal screening assignments by operating X-ray and metal detection equipment.
- Verified identification and boarding passes to assist airport security at TSA checkpoints.
Financial Advisor
BBVA Compass Bank
Lynwood, California
10.2007 - 06.2014
- Advised BBVA Compass Bank clients on retirement, investment, and savings strategies.
- • Reviewed client goals, risk tolerance, and financial needs to support tailored investment strategies.
- Assisted with client meetings and investment strategy planning.
- • Partnered with branch teams on referrals, account openings, and client service.
- Supported branch teams in identifying referrals and service opportunities.
- Helped maintain client records and update account information for compliance reviews.
- • Kept client records current in BBVA Compass banking and CRM systems for client management.
Education
MBA - MBA
ENEB Business School
Spain09-2026
Bachelor of Arts - Psychology
Instituto Tecnologico De Sonora
Mexico07-2024
Bachelor of Arts - Business Administration And Management
Keiser University
Fort Lauderdale, FL07-2014
High School Diploma -
EPUCO
Mexico05-1992
Skills
- Conflict resolution
- Time management and organization
- Team leadership
- Hybrid collaboration
- CRM management
- Business development
- Client relations
- Market analysis
Certification
- Positive Psychology, Harvard Medical School
Languages
- Spanish
- English
Timeline
Assistant Manager of Business Development
Excel International Courier
09.2022 - Current
Special Services Official
Aviation Safeguards
08.2015 - 08.2022
Financial Advisor
BBVA Compass Bank
10.2007 - 06.2014
MBA - MBA
ENEB Business School
Bachelor of Arts - Psychology
Instituto Tecnologico De Sonora
Bachelor of Arts - Business Administration And Management
Keiser University
High School Diploma -
EPUCO