Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendy Tejada

Houston,TX

Summary

Dynamic and dedicated professional, experience in healthcare administration, customer service, and office support, skilled in patient advocacy, documentation, and optimization in fast-paced environments. Flexible and adaptable, I thrive in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist/ SDOH Care Coordinator

King Haven Counseling
Houston, USA
09.2024 - 09.2025
  • Coordinated patient care plans, ensuring effective communication among healthcare providers and patients.
  • Coordinated comprehensive assessments to identify social determinants of health impacting patient well-being and access to care.
  • Developed individualized care plans that addressed clients' needs, improving their engagement with health services and resources.
  • Monitored client progress through regular follow-ups, ensuring adherence to care plans and optimizing health outcomes.
  • Scheduled appointments and coordinated client intake processes, enhancing office efficiency and client satisfaction.
  • Handled client inquiries and resolved issues promptly, promoting positive relationships and reinforcing a client-focused culture.

Cashier Team Lead

Grocery Services
Houston, USA
07.2022 - 02.2024
  • Supervised cashier team operations, ensuring efficient transaction processing and customer satisfaction.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Implemented scheduling adjustments to optimize coverage during peak hours.
  • Resolved customer complaints promptly, enhancing overall shopping experience.

Secretary

UT Southernlawns
Houston, USA
02.2022 - 05.2023
  • Managed scheduling and appointment coordination for executives, ensuring efficient time management.
  • Assisted in preparing correspondence, reports, and presentations.
  • Maintained office supplies inventory and procurement, conducting resource audits.
  • Implemented filing systems to organize documents, improving retrieval efficiency.

Education

High School Diploma -

Westbury Highschool
Houston, TX

Skills

  • Documentation
  • Patient advocacy
  • Customer service
  • Flexible and adaptable
  • Patient care coordination
  • Client progress monitoring
  • Appointment scheduling
  • Team leadership

Languages

Spanish

Timeline

Front Desk Receptionist/ SDOH Care Coordinator

King Haven Counseling
09.2024 - 09.2025

Cashier Team Lead

Grocery Services
07.2022 - 02.2024

Secretary

UT Southernlawns
02.2022 - 05.2023

High School Diploma -

Westbury Highschool

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Wendy Tejada