Summary
Overview
Work History
Education
Skills
Timeline
Wendy Trahan

Wendy Trahan

OKLAHOMA CITY,OK
"Knowledge is power."

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Delivery Driver

GrubHub
03.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Delivery Driver

DoorDash
06.2018 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.

Advanced Certified Medication Aide

Heritage Park Nursing Center
10.2016 - 06.2017
  • Reordered medication to maintain adequate supply.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Monitored medication storage area to maintain medication security and control.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Supported needs of residents under long-term care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Certified Medication Aide

Heritage Park Nursing Center
04.2014 - 07.2015
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Administered medications to patients and remained vigilant for negative side effects.

Assistant Manager

Lane Bryant Outlet
07.2012 - 02.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Manager

DEB Shops
11.2008 - 05.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Certification - Medical

Moore Norman Technology Center - Norman, Norman, OK
2014

N/A - Nursing

Mid-Del Technology Center, Oklahoma City, OK
2000

Certified Nursing Assistant - Pre- Nursing

Eastern Oklahoma County Technology Center, Choctaw, OK
2000

Diploma -

Choctaw High School, Choctaw, OK
2000

Skills

  • Documentation
  • GPS and Route Planning
  • Food Delivery
  • Safe Driver Training
  • Merchandise Replacements
  • Database Management
  • Teamwork and Collaboration
  • Communication and Interpersonal Skills
  • Shipping and Packaging
  • Strong Working Relationships
  • Attention to Detail
  • Product Distribution
  • Shopping Orders
  • Client Relationship Management
  • Time Management
  • Delivery Record Keeping
  • Contactless Deliveries
  • Customer Service
  • Basic Math Skills
  • Inventory and Stocking
  • Dependability and Honesty
  • Refund Processing
  • Verbal and Written Communication
  • Order Picking and Processing
  • Order Adjustments
  • Efficiency and Time Management
  • Sales Strategy Development
  • Stocking and Replenishing
  • Sales Expertise
  • Microsoft PowerPoint
  • Report Creation
  • Staff Training
  • Active Listening
  • Customer Relations
  • Credit Card Payment Processing
  • Senior Leadership Support
  • Microsoft Word
  • Order Fulfillment
  • Retail Sales Customer Service
  • Schedule Mastery
  • Data Evaluation
  • Quality Control
  • Stockroom Procedures
  • Team Development
  • Receiving Support
  • Computer Proficiency
  • Quality Assurance Controls
  • Problem-Solving Ability
  • Document Control
  • Reading Comprehension
  • Retail Materials Management
  • Money Handling Abilities
  • Project Management Abilities
  • Order Processing
  • Multi-Line Telephone Operation
  • Training Development Aptitude
  • Call Center Operations
  • Managing Multiple Tasks
  • Clerical Support

Timeline

Delivery Driver - GrubHub
03.2022 - Current
Delivery Driver - DoorDash
06.2018 - Current
Advanced Certified Medication Aide - Heritage Park Nursing Center
10.2016 - 06.2017
Certified Medication Aide - Heritage Park Nursing Center
04.2014 - 07.2015
Assistant Manager - Lane Bryant Outlet
07.2012 - 02.2014
Manager - DEB Shops
11.2008 - 05.2013
Moore Norman Technology Center - Norman - Certification, Medical
Mid-Del Technology Center - N/A, Nursing
Eastern Oklahoma County Technology Center - Certified Nursing Assistant , Pre- Nursing
Choctaw High School - Diploma,

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Wendy Trahan