Wendy Vargas
Summary
- Detail-oriented and highly professional customer service worker with experience in fast-paced, high-volume environments. Skilled in managing multiple priorities, communicating clearly, and delivering calm, efficient support while maintaining accuracy and attention to detail.
Overview
9
9
years of professional experience
Work History
CREW MEMBER
Trader Joe's
Brea
05.2020 - Current
- Provide exceptional customer service in a fast-paced, high-volume environment.
- Assist customers with questions, concerns, and product recommendations while maintaining a friendly and professional demeanor.
- Build positive relationships with customers through effective communication and problem-solving.
- Resolve customer concerns and escalate issues when appropriate
- Responded to customer calls to provide information and support.
- Collaborate with team members and management to ensure smooth daily operations.
- Handle multiple tasks simultaneously while maintaining attention to detail and accuracy.
- Maintain organized and well-stocked work areas to support an efficient customer experience.
KENNEL ATTENDANT
Petsmart
Brea
02.2018 - 04.2020
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Reduced risk of injury by monitoring animal behaviors and addressing potential safety hazards.
- Ensured animals remained clean and free of contaminants, supporting their overall health.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Observed animals for behavioral issues and health signs, facilitating early intervention.
- Protected animals from care errors by maintaining clear and secure tags.
- Followed pet care instructions for dietary needs and medication regimens.
SALES ASSOCIATE
Target
Irvine
11.2017 - 01.2018
- Assisted customers in locating products and verified availability in store system for other locations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Ensured customer satisfaction through efficient and professional management of product returns.
- Oversaw changing rooms, organized unwanted merchandise, and enforced loss prevention measures.
Education
High School -
Canyon High School
Anaheim, CASkills
- Customer service excellence
- Cash handling
- High-volume teamwork
- Strong organizational and multitasking abilities
- Detail-oriented accuracy
- Calm under pressure
- Professional communication with diverse individuals
- Strong interpersonal skills
- Confidentiality commitment
- Willingness to learn
Timeline
CREW MEMBER
Trader Joe's
05.2020 - Current
KENNEL ATTENDANT
Petsmart
02.2018 - 04.2020
SALES ASSOCIATE
Target
11.2017 - 01.2018
High School -
Canyon High School