Wendy Wiborn
Gallatin ,TN
Summary
Dynamic production professional with extensive experience at ABB Industries, skilled in machine operation and quality assurance. Proven track record in enhancing workflow efficiency and mentoring team members. Recognized for reducing order processing time and maintaining high standards in product inspection and packaging, fostering a collaborative and productive work environment.
Overview
2026
2026
years of professional experience
Work History
Warehouse Worker
Wilson Sporting Goods
Production Worker
ABB Industries
Portland TN
04.2020 - 08.2025
- Operated machinery for assembly line production, ensuring adherence to safety protocols.
- Conducted quality inspections on finished products to maintain high standards.
- Collaborated with team members to optimize workflows and improve efficiency on the line.
Order Picker
Macy's
Portland TN
10.2019 - 11.2019
- Operated order picking machinery to ensure accurate and timely retrieval of merchandise.
- Collaborated with team members to streamline inventory management processes.
- Implemented safety protocols to maintain a secure working environment for all staff.
- Assisted in maintaining cleanliness and organization of the warehouse space.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Pulled orders quickly to maintain demanding productivity goals.
Order Picker
Gap Inc
Gallatin, TN
09.2017 - 09.2019
- Conducted regular quality checks on picked orders to uphold company standards.
- Coordinated with shipping department to ensure prompt dispatch of orders.
- Monitored stock levels and reported discrepancies to management for resolution.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Pulled orders quickly to maintain demanding productivity goals.
- Accurately picked and packed customer orders according to specifications.
- Assisted in training new staff on order picking procedures and safety protocols.
- Conducted quality checks on outgoing shipments to ensure accuracy and compliance.
- Excellent communication skills, both verbal and written.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Safely and securely loaded items to prevent damage during transport.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Prepared and checked outbound shipments for accuracy.
- Transported merchandise pallets to move in warehouse.
- Interacted with guests in friendly and knowledgeable way.
- Greeted store customers and discussed needs.
- Recorded daily activities for inventory control.
- Worked with customers to pack items according to specific desires and requirements.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Received new stock and input values into computer system.
- Supervised and trained new staff in performing census.
- Maintained store assets with effective loss prevention strategies.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
- Updated merchandise pricing to match new values and special promotional rates.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Tracked production and quality control systems to proactively identify deficiencies.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Greeted customers and directed to requested products.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
- Compiled reports of cost factors such as labor, production and equipment.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Pre-assembled containers to be easily selected by packing associates.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
- Planned and scheduled projects and directly performed installations.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Updated manuals to reflect amending of rates, rules or regulations.
- Conducted interviews by following stringent guidelines and confidentiality laws.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Developed plan-o-grams and layouts that maximized sales.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Checked product levels and recommended new purchases.
Team Leader
ABC Incorporated
Gallatin, TN
06.2015 - 08.2017
- Led team in achieving operational goals through effective communication and strategic planning.
- Implemented process improvements to enhance workflow efficiency and reduce bottlenecks.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Coordinated cross-functional collaboration to streamline project execution and achieve deadlines.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Education
High School Diploma -
Charlotte High
Charlotte, MISkills
Machine operator Quality assurance parts are met by checking parts according to control plan production
Product packing
Product packaging
Heavy lifting
Product assembly
Product inspection
Machine operation
Timeline
Production Worker
ABB Industries
04.2020 - 08.2025
Order Picker
Macy's
10.2019 - 11.2019
Order Picker
Gap Inc
09.2017 - 09.2019
Team Leader
ABC Incorporated
06.2015 - 08.2017
Warehouse Worker
Wilson Sporting Goods
High School Diploma -
Charlotte High