Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Wendy Zuquilanda

Elmhurst,NY

Summary

Dedicated and adaptable professional with a solid background in customer service and resident care. Skilled in team collaboration and record keeping, committed to creating supportive environments that enhance overall client satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Key Food Supermarket
Jamaica, New York
03.2024 - 12.2024
  • Processed customer transactions efficiently at busy checkout stations, enhancing overall customer satisfaction.
  • Handled cash, credit, and debit transactions with care, ensuring secure and responsible financial exchanges.
  • Maintained cleanliness and organization of checkout areas, contributing to a smooth shopping experience.

Residential Aide

Roosevelt Hotel
Manhattan, New York
08.2023 - 12.2023
  • Maintained accurate records of resident care services, promptly reporting changes in condition to ensure timely interventions.
  • Collaborated with team members to proactively address resident needs, enhancing overall care quality.
  • Communicated with patients to assess feelings and identify needs for assistance or emotional support, fostering a supportive environment.

Customer Service Bagger

B&H Photo Video - Electronics and Camera Store
Manhattan, New York
01.2023 - 07.2023
  • Packed customer purchases efficiently and securely to enhance satisfaction.
  • Performed cash register transactions accurately and efficiently.
  • Provided additional assistance to colleagues during peak hours to improve service.
  • Maintained clean and organized work area in collaboration with team members.

Disaster Team Member

American Red Cross Greater New York
Manhattan, New York
02.2022 - 08.2022
  • Coordinated with team members to efficiently distribute emergency supplies during crises, ensuring timely support to affected individuals.
  • Engaged with clients to assess their needs and deliver appropriate support, enhancing overall service effectiveness.
  • Tracked and organized volunteer hours and service activities to maintain clear records for program evaluation.
  • Kept work area clean and organized during entire shift.

Education

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice
New York, NY
05-2023

Associate of Arts - Criminal Justice

LaGuardia Community College
Long Island City, NY
06-2021

Skills

  • Client Advocacy
  • Record keeping
  • Team collaboration
  • Effective communication
  • Written communication
  • Flexibility and adaptability
  • Conflict resolution

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier

Key Food Supermarket
03.2024 - 12.2024

Residential Aide

Roosevelt Hotel
08.2023 - 12.2023

Customer Service Bagger

B&H Photo Video - Electronics and Camera Store
01.2023 - 07.2023

Disaster Team Member

American Red Cross Greater New York
02.2022 - 08.2022

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice

Associate of Arts - Criminal Justice

LaGuardia Community College
Wendy Zuquilanda