Wendye Rice
Lawrenceville,GA
Summary
Senior Human Resources and Client Strategy Executive with 25+ years of experience aligning workforce strategy, executive leadership, and operational execution across multi-site and national organizations. Trusted advisor to C-suite leaders on organizational design, employee engagement, compliance, and total rewards strategy. Proven Ability to drive 98% client retention, strengthen executive partnerships, and implement scalable people operations frameworks that support 20% + workforce growth, reduce turnover, and improve engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Executive / Strategic HR Business Partner
Insperity
2022.03 - 2026.02
- Served as senior strategic advisor to C-level executives across 10–12 national client organizations supporting up to 1,000 worksite employees per client with a multi-state footprint.
- Achieved 98% client retention while driving strategic workforce initiatives, benefits optimization, and total rewards alignment.
- Directed HR infrastructure implementation supporting multi-site growth and 20% workforce expansion initiatives.
- Partnered with finance and operations to align headcount planning, compensation strategy, and organizational design with business objectives.
- Led resolution of complex employee relations and compliance issues, minimizing organizational risk and ensuring regulatory alignment.
- Designed and implemented HR technology solutions to improve reporting, efficiency, and employee experience.
- Developed 12–24-month strategic HR roadmaps and engagement plans that strengthened executive alignment and operational outcomes.
Senior Client Engagement Manager
Decisely Insurance Services
2021.10 - 2022.02
- Directed Strategic client Engagement and Full Lifecycle benefits management for multi-state organizations.
- Served as subject matters expert on ERISA, ACA, COBRA, HIPPA compliance.
- Advised leadership on contribution modeling, financial impact analysis, long term benefits planning.
- Partnered with internal teams to enhance client retention, satisfaction, and portfolio growth.
HR Generalist
Limetree Bay Refinery, LLC
2019.10 - 2021.09
- Provided comprehensive HR support for staffing, performance management, and employee relations across multi-territory operations.
- Developed HR policies and programs to drive organizational development and employee engagement.
- Led initiatives to improve retention, reduce turnover, and strengthen company culture.
ACA Compliance Analyst
ADP
2015.08 - 2019.12
- Educated executives and clients on ACA compliance, HR regulations, and regulatory changes.
- Developed client-facing and internal communications, webinars, and training programs.
- Led client engagement strategies and cross functional collaboration to support strategic initiatives and workflow efficiency.
Sr. Field Major Account Manager
Paychex Insurance Agency
2011.07 - 2015.08
- Managed mid-to-large market client portfolio achieving 95-100% client retention.
- Consulted with leadership on benefits strategy, payroll compliance, and healthcare reform implementation.
- Facilitated employee enrollment meetings and cross-functional coordination with vendors and internal teams.
- Developed training programs and resources that became foundational for new associate onboarding.
Education
Master of Arts - Human Resources Management
American Intercontinental University
Atlanta, GA2006-01
Bachelor of Arts - Business Administration
American Intercontinental University
Atlanta, GA1992-01
Skills
- Strategic Workforce Planning & Organizational Development
- Executive Advisory & C-Suite Partnership
- Employee Engagement & Retention Optimization
- Total Rewards and Benefits Strategy
- Multi-Site & Multi-State People Operations
- HR Compliance (ERISA, ACA, COBRA, FMLA, HIPPA)
- Client Portfolio Management & Growth Strategy
- Performance Management & Leadership Development
- HR Technology Process Optimization
- Change Management & Organizational Alignment
Affiliations
- Society For Human Resource Management (SHRM)
- HR Leadership & Inclusion Networks
Certification
- Georgia Life & Health Insurance License
- Certified Healthcare Reform Specialist (CHRS)
PEOPLE OPERATIONS & ORGANIZATIONAL IMPACT
- Designed and implemented scalable HR processes for multi-site organizations supporting up to 1,000 employees per client.
- Improved employee engagement and reduced turnover through proactive workforce planning and talent strategies.
- Strengthened executive alignment with structured workforce reviews, HR roadmaps, and strategic planning sessions.
- Implemented HR technology solutions to improve efficiency, reporting, and employee experience.
- Supported organizational change initiatives including restructuring, performance optimization, and leadership development programs.
Timeline
Account Executive / Strategic HR Business Partner
Insperity
2022.03 - 2026.02
Senior Client Engagement Manager
Decisely Insurance Services
2021.10 - 2022.02
HR Generalist
Limetree Bay Refinery, LLC
2019.10 - 2021.09
ACA Compliance Analyst
ADP
2015.08 - 2019.12
Sr. Field Major Account Manager
Paychex Insurance Agency
2011.07 - 2015.08
Bachelor of Arts - Business Administration
American Intercontinental University
Master of Arts - Human Resources Management
American Intercontinental University