Wendy Lindsay

• Review and process Letters of Commitment (LOCs), timely and accurately, for assigned product categories/franchises.

• Assist with implementation and maintenance of assigned GPO Agreements.
• Load pricing in Model-N for approved contracts.
• Communicate LOC status, timely, to internal and external customers
• Responsible for contract price activation, including optimal contract set up, ensuring all contract data elements are accurately and consistently entered into appropriate contracting systems.
• Direct workflow across Contract Administration team to ensure flawless execution.
• Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in contract and compliance price adjustments for non-compliant accounts.
• Maintain assigned SOPs and WIs.
• Investigated system issues and implemented resolutions to reduce downtime
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions

• Provide complete end-to-end specialty contracting for NeuWave and LINX with receiving requests, drafting contracts, and amendments through contract finalization and flow down.
• Lead redline reviews while using Ethicon contract language grid and self-created capital redline grid for assistance while collaborating with our Learned Intermediary (LI) for additional guidance when necessary
• Deliver accurate and timely contracts with SLA turn-around-times of two days
• Process improvement initiatives: creating capital grid to capture data collection language commonly repeated on redlines and continuously update to contract language
• Created templates for large IDN contracts to help minimize disruption with our leading customers
• Worked closely with key stakeholders on any discrepancies, gaps in pricing, and approvals to deliver flawless execution
• Developed and ensured accuracy of financial/statistical models to support, evaluate, and negotiate contract proposals, tier comparison, and contract compliance performance.

• Responsible for identifying, collecting, organizing, maintaining, and reporting non-financial data required to support timely completion of requests (e.g., RFP, RFI, RFE, and Cross References (CR)) from prioritized customers
• Creation, maintenance, and on-going improvements to processes and systems required to meet rapidly changing needs for product and enterprise information and CR of prioritized customers with minimal delays, errors, or disruption to business
• Management, training, and ongoing development of master database tools related to RFP process
• Provide data and insights as needed to support Strategic Account Solutions and Services in development of solutions and services
• Collaborate with Contract Directors, brand and specialty marketing, and wide range of SMEs across enterprise as needed for timely and accurate response to non-financial questions and CR
• Provide insights and analysis to all stakeholders related to emerging trends representing potentially significant opportunity or threats.

• Manage relationships with 40+ vendors, agency partners, and contractors
• Researched, monitored, and analyzed market trends, customer insights, and competitors to avail of resources and exercise strategic decisions.
• Successfully streamlined process improvement plan with supply chain on backorders and recalls which resulted in helpful tracking and reporting daily to sales team and supply chain
• Planned and executed internal and external marketing events.
• Collaborated with many cross-functional groups, including, supply chain, GBI, Professional Education, and field to develop and amplify new practices and processes
• Successfully launched bariatric website saving J&J $50,000 yearly which enabled better customer experience and helped sales teams communicate the brand more effectively
• Management of PPH product line that was over $3MM business a year
• Management of $650,000 Endo-Mechanical budget as well as monthly analysis to ensure targets were met