Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Leinen Leinen

Digital Sales Associate
Clearlake,CA

Summary

Highly experienced retail known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Digital Sales Associate

Walmart
Clearlake, CA
06.2020 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Filled and dispensed customers orders.
  • Resolved issues with customers and delivery drivers.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.

Care Provider

IHSS Adult Services Program
Lancaster/Clearlake, CA
04.2015 - 02.2020
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
  • Organized medication and provided reminders according to schedule.
  • Cleaned tracheostomy stoma.
  • Scheduled and accompanied clients to medical appointments.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and assisted residents through individual service plans.

Store Manager

Taylor Tackle
Canoga Park, CA
06.2011 - 12.2012
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget with the accountant.
  • Purchasing and shipping of products.
  • Planned and executed fishing and kayak events for adults and children.

Customer Satisfaction Surveyor/Data Entry Associate

Davis Reasearch
Calabasas, CA
08.2008 - 05.2011
  • Accurately handled data entry for numerous clients into company-based software.
  • Coded and processed applications into required electronic formats.
  • Collected customer satisfation data on behalf of companies such as JD Power & Associates and Market Metrics.
  • Coordinated and lead focus groups.


Party and Event Coordinator

Diablo Lanes
Concord, CA
11.2001 - 07.2005
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Organized, coordinated and deployed different types of parties events while focusing on delivering superior customer service.
  • Managed event logistics and operations.
  • Managed, scheduled, hired ,trained a team of 10 employees
  • Aided in PE bowling programs at schools and summer programs in house.
  • Cashiered, bartending, aided in bowling leagues.

Education

Associate of Science - Dental Assisting

Western Career College
Walnut Creek, CA
08.1998 - 08.2000

Business Administration And Management

Pierce College
Winnetka, CA
03.2012 - 06.2014

Skills

The school closed, I got what I had paid in tuition back

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Timeline

Digital Sales Associate

Walmart
06.2020 - Current

Care Provider

IHSS Adult Services Program
04.2015 - 02.2020

Business Administration And Management

Pierce College
03.2012 - 06.2014

Store Manager

Taylor Tackle
06.2011 - 12.2012

Customer Satisfaction Surveyor/Data Entry Associate

Davis Reasearch
08.2008 - 05.2011

Party and Event Coordinator

Diablo Lanes
11.2001 - 07.2005

Associate of Science - Dental Assisting

Western Career College
08.1998 - 08.2000

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Wendy Leinen LeinenDigital Sales Associate