Wendy M. Malsegna
Hilton,NY
Summary
Detail-oriented professional with a proven track record in managing multiple tasks under pressure. Strong team player committed to continuous training and development. Experienced in law enforcement, utilizing a diverse skill set to effectively address challenges and achieve results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Real Estate Paralegal
Klafehn Heise & Johnson, PLLC
Brockport, New York
03.2021 - Current
- I am often tasked to draft real estate contracts for our attorney’s, in addition to being assigned multiple real estate contracts (sales and/or purchases) from the attorney approval up until the closing date.
- I draft documents; speak to the clients, Realtors, Paralegals, Lender’s and Attorney’s.
- I coordinate closings and cut checks and prep closing documents to include cutting checks for proceeds and recording fees etc.
- I am often the liaison between the client and the Attorney.
- I often have to trouble shoot and work with clients and realtors when title issues arise or when property inspections don’t go as planned.
- I enjoy working on each file as each one is unique and poses a new challenge.
Server/Waitress
Red Fedele’s Brook House
Greece, New York
05.2019 - 06.2023
- I am a server/waitress.
- I take orders and serve food and beverages in a timely manner at popular family owned restaurant.
Private Investigator
SIEGER Services Group
Rochester, New York
01.2020 - 03.2021
- I investigate assigned cases.
- I interview and depose witnesses, respond to incident scenes and canvas neighborhoods.
- At the request of attorney’s, I photograph the areas and submit reports that depict the evidence obtained and the summary of the investigation.
Multi-Disciplinary Team Coordinator
Bivona Child Advocacy Center
Rochester, New York
02.2019 - 09.2019
- I supervised the Forensic Interviewer Team and Intake Coordinator.
- I coordinated and worked with 23 partner agencies that included advocacy centers, governmental agencies to all 12 law enforcement departments within Monroe County.
- I also taught at the Police Academy on topics such as child abuse investigations that involved Bivona, Victims Advocacy and the NYS 'Less is More' curriculum.
- I coordinated and managed case oversight, team meetings and peer reviews.
- I facilitated in-house training opportunities and assisted other organizations in obtaining trainings regarding child abuse.
- I assisted in developing the career path for individuals coming on as forensic interviewers.
- I was also the point person to facilitate training in de-escalation for crisis situations.
Forensic Interviewer
Bivona Child Advocacy Center
Rochester, New York
08.2016 - 02.2019
- I handled the sensitive process of interviewing children and adults with developmental disabilities who had allegedly been subjected to physical or sexual abuse.
- We worked to secure detailed reports to support law enforcement investigations while minimizing further trauma to the victims.
- I acted as a subject matter expert for training law enforcement and other area professionals on how to respond to cases involving abuse and the appropriate steps needed to be taken.
- Over the course of 3 years, I interviewed approximately 1000 children.
Investigator
Monroe County Sheriff's Office
Rochester, New York
06.2011 - 07.2016
- I specialized in economic crimes, elder abuse cases and crimes against children.
- In addition, I investigated burglaries, robberies, larceny rings and conducted multiple undercover operations.
- I worked with many bank fraud investigators and specialists across the county.
- Together we collaborated to solve numerous cases involving counterfeit money, fraudulent credit card and counterfeit check rings, abuse as well as harm against children.
- I established strong professional relationships within the banking and advocacy communities.
Deputy Sheriff Road Patrol
09.1999 - 06.2011
- My job was to enforce NYS Penal laws and local village ordinances.
- I was also a certified DARE Deputy and selected to teach at all the Hilton Elementary Schools, Neil Armstrong School and Hope Hall.
Police Officer
Brockport Police
Brockport, New York
05.1998 - 09.1999
- My job was to enforce NYS Penal Law and local village ordinances.
- I also conducted criminal investigations.
88M10
US ARMY
El Paso, Texas
10.1991 - 02.1994
- I operated an M915 tractor trailer truck.
- I was responsible for transporting food, ammunition and M113's (troop transporter tanks) to and from the field in order to prepare for a war time deployment.
- Combat Medic while training in the field.
- I responded to and treated soldiers who were ill or injured in the field.
- I collaborated with a team on incident response and trauma care.
- Once my company de-activated, I re-certified and became a TDY Clerk and was responsible for creating and issuing travel orders for soldiers to travel throughout the country.
Education
Associate Degree - Liberal Arts
Monroe Community College
Henrietta, NY12.2012
Police Certification -
Monroe Community College
Henrietta, NY03.1999
High School Diploma -
Brockport High School
Brockport, NY, US06.1991
Skills
- Closing coordination
- Client relationship management
- Real estate transactions
- Investigative techniques
- Case management
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Attention to detail
- Case summaries
- Legal document preparation
- Office administration
- Notary public certification
- Legal terminology
- Judgment and decision making
Accomplishments
- Champion for Children Award - 2015
- Friends of Education 2011-2012
- Army Service Ribbon
- National Defense Medal
- Driving Award
- Army Achievement Medal
Certification
- Recertified Police status in June of 2023.
Timeline
Real Estate Paralegal
Klafehn Heise & Johnson, PLLC
03.2021 - Current
Private Investigator
SIEGER Services Group
01.2020 - 03.2021
Server/Waitress
Red Fedele’s Brook House
05.2019 - 06.2023
Multi-Disciplinary Team Coordinator
Bivona Child Advocacy Center
02.2019 - 09.2019
Forensic Interviewer
Bivona Child Advocacy Center
08.2016 - 02.2019
Investigator
Monroe County Sheriff's Office
06.2011 - 07.2016
Deputy Sheriff Road Patrol
09.1999 - 06.2011
Police Officer
Brockport Police
05.1998 - 09.1999
88M10
US ARMY
10.1991 - 02.1994
Associate Degree - Liberal Arts
Monroe Community College
Police Certification -
Monroe Community College
High School Diploma -
Brockport High School