Wendynes Parrilla
Ruskin ,FL
Summary
Experienced with managing front desk responsibilities and providing top-notch customer service. Utilizes strong organizational skills to maintain efficient office operations and handle multiple tasks simultaneously. Knowledge of effective communication techniques and problem-solving strategies.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Front Desk Secretary
Hillsborough Public Schools
Tampa, FL
02.2026 - Current
- Managed daily administrative operations, ensuring smooth front desk functionality.
- Coordinated communication between parents, students, and staff effectively.
- Assisted in scheduling appointments and meetings for faculty and administration.
- Streamlined visitor check-in processes to enhance security and efficiency.
- Developed and maintained filing systems for student records and documentation.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Strengthened team collaboration by acting as a liaison between various departments, ensuring timely information flow within the company.
- Ensured timely delivery of mail packages within the office by sorting and distributing incoming shipments according to departmental guidelines.
- Streamlined office communication by effectively handling incoming calls and directing them to the appropriate departments.
- Supported administrative tasks such as filing, data entry, and scheduling appointments, contributing to smooth daily operations.
Paraprofessional
Hillsborough County Schools
Riverview, FL
01.2022 - 02.2026
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- assist with translations for parents or students
Student Nutrition Assistant
Hillsborough School District
Ruskin, FL
02.2017 - 01.2022
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Monitored food temperature, discarding items not stored correctly.
- Collaborated with school staff to create allergy-safe meal plans, accommodating individual dietary needs.
- Prepared and served meals according to USDA guidelines, ensuring compliance with federal nutrition standards.
- Cashier duties: serving each student, receiving money and giving change
Education
Billing & Coding -
Aguilas Institute
Tampa, FL2021
High School
Rio Piedra City Academy
Rio Piedras PR 2003
Skills
- Multitasking
- Organizational skills
- Team collaboration
- Telephone and email etiquette
- Relationship building
- Interpersonal skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Reception duties
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Reference
Amy Krywko 813-205-4664
Meaghan Smith 813-205-59
Timeline
Front Desk Secretary
Hillsborough Public Schools
02.2026 - Current
Paraprofessional
Hillsborough County Schools
01.2022 - 02.2026
Student Nutrition Assistant
Hillsborough School District
02.2017 - 01.2022
Billing & Coding -
Aguilas Institute
High School
Rio Piedra City Academy