Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Erica Ferreira

Central Islip,NY

Summary

Motivated professional with a proven track record in high-volume environments. Demonstrates strong work ethic and adaptability, excelling in independent roles. Quickly masters new skills and effectively collaborates with diverse teams. Ready to contribute dedication and expertise to St. Catherine and Sienna's per diem clerk position.

Overview

4
4
years of professional experience

Work History

Front Desk Secretary

St Francis South Bay Cardiovascular
West Islip, New York
01.2022 - Current
  • Managed patient check-in and appointment scheduling efficiently.
  • Ensured a welcoming environment for patients and visitors at all times.
  • Processed patient information accurately using electronic health record systems.
  • Performed other duties as assigned by supervisor or manager.
  • Answered incoming calls and transferred them to the appropriate personnel.
  • Communicated with healthcare providers to relay patient information promptly.
  • Provided exceptional customer service to enhance patient experience in the clinic.

Education

Associate of Science - Healthcare Studies

Suffolk County Community College
Brentwood, NY
05-2026

Skills

  • Electronic health records management
  • Positive attitude
  • Customer service excellence
  • Medical terminology proficiency
  • Team collaboration
  • Time management skills
  • Clerical support functions
  • Effective communication

Languages

  • English
  • Spanish
  • Portuguese

References

Jean Locurto 

Administrative Director 

Jean.locurto@chsli.org

Timeline

Front Desk Secretary

St Francis South Bay Cardiovascular
01.2022 - Current

Associate of Science - Healthcare Studies

Suffolk County Community College
Erica Ferreira