Wenwen Cai
Branitree,MA
Summary
Highly proactive manager with 7 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager
Shandong Dumpling House
07.2017 - Current
- Create the occasion events
- Decorate the restaurant during the holiday
- Update the drink menu
- Address customer concerns effectively
- Coordinate server and host schedules
- Evaluate staff's performance daily
- Hiring and training servers and hosts
- Administer bi-week payroll for staffs
- Manage supplier orders and inventory
- Handle restaurant's bills and invoicing
- Assist with larger group catering orders
Education
Bachelor of Science - Marketing
Suffolk University
Boston, MA05.2025
Associate of Science - Business Management
Quincy College
Quincy, MA05.2023
Skills
- Preventive Maintenance
- Business Planning
- Hiring and Training
- Business Development
- Problem Resolution
- Decision-Making
- Customer Relationship Management
- Schedule Management
- Team Development
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Manager
Shandong Dumpling House
07.2017 - Current
Bachelor of Science - Marketing
Suffolk University
Associate of Science - Business Management
Quincy College
Similar Profiles
Nguyen LuuNguyen Luu
Shift Leader at Dough Zone Dumpling HouseShift Leader at Dough Zone Dumpling House
Gemma WangGemma Wang
Chinese Pastry Chef at Eastern Dumpling HouseChinese Pastry Chef at Eastern Dumpling House
Andrick Perez GomezAndrick Perez Gomez
Front of House Lead at Dough Zone Dumpling HouseFront of House Lead at Dough Zone Dumpling House
Mark NystromMark Nystrom
Dishwasher/utility at Sodexo Dining ServicesDishwasher/utility at Sodexo Dining Services
Cleo MurphyCleo Murphy
Cashier at Glenn StandfordCashier at Glenn Standford