Wenzel Ramsey
Hollywood,FL
Summary
Proven track record in enhancing operational efficiency and guest satisfaction at Lyford Cay Club, showcasing strong hotel operations knowledge and initiative-taking. Expert in cleaning techniques and security measures, significantly reducing incidents at Asurewin. Demonstrates reliability, multitasking, and prioritization, with a focus on achieving results through continuous improvement and teamwork.
Overview
9
9
years of professional experience
Work History
Houseman
Lyford Cay Club
Nassau Bahamas
01.2023 - 06.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Laundry Attendant
Lyford Cay Club
Nassau Bahamas
03.2022 - 01.2023
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
Cleaner
BahaMar Resort
Cable Beach Bahamas
07.2021 - 01.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Casino Security Officer
Asurewin
Gambier Village Bahamas
05.2015 - 02.2021
- Reduced incidents of theft and fraud by conducting routine patrols and identifying potential risks within the casino premises.
- Coordinated special events'' security details, working closely with event planners to guarantee seamless integration into existing procedures.
- Supported the implementation of new security technologies, contributing to a more modernized approach to casino safety measures.
- Assisted in the development and implementation of company-wide security policies, fostering a culture of safety and compliance throughout all departments.
Education
Diploma -
Doris Johnson Senior High
Prince Charles Drive05.2007
Diploma -
Lw.young Junior High
Bernard Rd05.2004
Diploma -
Carlton E Francis Primary
Bailou Hill Rd05.2001
Skills
- Hotel operations knowledge
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Multitasking and Prioritizing
Timeline
Houseman
Lyford Cay Club
01.2023 - 06.2024
Laundry Attendant
Lyford Cay Club
03.2022 - 01.2023
Cleaner
BahaMar Resort
07.2021 - 01.2022
Casino Security Officer
Asurewin
05.2015 - 02.2021
Diploma -
Doris Johnson Senior High
Diploma -
Lw.young Junior High
Diploma -
Carlton E Francis Primary