Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Weret Johnson

Philadelphia,PA

Summary

Ambitious, energetic, and creative people person with over 5 years experience in fast food and retail. Skilled with making connections and happy customers, no matter the person. Quick learner accustomed to handling fast paced environments with ease. Excited to develop work experience in bartending and mixology.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Assistant Manager

Spencer Gifts
Philadelphia, PA
07.2021 - Current
  • Manages a team of 14 employees in guest service, cash handling, inventory, sales, merchandising, and daily operations
  • Responsible for opening and closing store, and balancing registers for opening manager
  • Resolves customer complaints promptly while ensuring a positive shopping experience.
  • Recruits, interviews, hires, trains, supervises, and evaluates job performance of employees.
  • Daily multi-tasking with completing floor moves, managing associate’s productivity, assisting and ringing out guests, and completed daily store operation tasks
  • Received promotion into management after 14 days in an associate position

Gig Worker

Wonolo
06.2021 - 12.2022
  • Worked for 10 different companies, including Printfly Corporation, Nordstrom, and Restaurant Depot
  • Varied tasks including guest relations, merchandising, processing shipments and organizing stock
  • Built rapport with various companies and offered permanent positions for Nordstrom and Printfly Corporations.

FOH Team Member

WonoloChick-fil-A
Stone Mountain, GA
06.2018 - 07.2020
  • Responsible for all drive-thru operations and up to 20 orders at a time
  • Resolved challenging guest complaints/concerns to full satisfaction by promoting brand loyalty and maximizing repeat business
  • Trained newly hired employees in routine tasks and guest service
  • Led operation of both drive-thru and dining room during rush hours efficiently.

Education

Some College (No Degree) - Journalism

Georgia State University
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Skills

  • Customer Rapport
  • Multi-Task Management
  • Menu Memorization
  • Suggestive Selling
  • Food Preparation
  • Outgoing Personality
  • Point of Sale Systems
  • Store Cleaning
  • Inventory Control
  • Money Handling

Certification

RAMP Server/Seller certified by the PA Liquor Control Board

Timeline

Senior Assistant Manager

Spencer Gifts
07.2021 - Current

Gig Worker

Wonolo
06.2021 - 12.2022

FOH Team Member

WonoloChick-fil-A
06.2018 - 07.2020

Some College (No Degree) - Journalism

Georgia State University

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