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Highly motivated and patient professional optician with a proven track record of building and maintaining positive rapport with clients.

Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.

Detail-oriented student optician with practical experience from laboratory work at Seneca Polytechnic. Proven track record as an Optical Store Manager, with relevant experience in overseeing daily operations, managing inventory, and ensuring high-quality customer service. Possess strong leadership skills combined with deep understanding of optical products and eye care services. Demonstrated ability to increase store profitability while maintaining optimal patient satisfaction. Skilled at staff development and training, fostering a team environment that encourages growth and productivity.

Results driven Service Sales & Account Manager with a strong track record of driving revenue growth, building lasting client relationships, and optimising service operations. Recognised as ASSA ABLOY Entrance Systems Salesperson of the Year (2022), with a proven ability to exceed sales targets, expand portfolios, and reduce churn. Skilled in service sales, account management, contract negotiations, and customer retention strategies, ensuring profitability and long-term business success. Skilled at utilising process improvements and cross-functional collaboration to enhance service delivery and client satisfaction. A proactive and adaptable professional with a passion for delivering exceptional results in a dynamic business environment.

Werlens Estache

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