Weronika Mahdi
Skokie,IL
Summary
Dynamic manager and esthetician with a proven track record at Shine On U INC, enhancing operational efficiency and boosting spa revenue through innovative treatments. Skilled in team leadership and customer consultation, I excel in relationship building and staff training, ensuring exceptional service and client satisfaction.
Overview
13
13
years of professional experience
Work History
Manager/Esthetician
Shine On U INC
01.2018 - Current
- Enhanced operational efficiency by leading cross-functional teams in process improvements.
- Implemented staff training programs, boosting performance and team engagement significantly.
- Aligned budgetary planning with organizational goals through effective resource allocation.
- Facilitated performance reviews, providing feedback to encourage employee professional growth.
- Established key performance indicators to optimize productivity and track team progress.
- Secured favorable vendor contracts, successfully reducing operational costs through negotiations.
Pharmacy Assistant
Apteka Sloneczna Poland
09.2012 - 06.2014
- Ensured timely patient service by accurately processing prescription orders.
- Supported inventory management through diligent stock monitoring and replenishment efforts.
- Resolved prescription discrepancies by collaborating effectively with healthcare professionals.
- Maintained cleanliness and organization of pharmacy counter and surrounding areas.
- Assisted in medication preparation and order fulfillment for pharmacy staff.
- Accurately counted and labeled prescriptions, ensuring correct items and quantities.
Education
Diploma -
Post-secondary School Pharmacy Technician
Nowy Targ Poland 04-2014
High School Diploma -
Social Worker High School Wladyslawa Orkana
Nowy Targ Poland 04-2012
Skills
- Scheduling appointments
- Sales and upselling
- Eyebrow shaping techniques
- Customer service
- Attention to detail
- Multitasking and organization
- Skincare product sales
- Relationship building and management
- Customer consultation
- Team leadership
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Documentation and reporting
- Shift scheduling
Languages
English
Full Professional
Polish
Native or Bilingual
Timeline
Manager/Esthetician
Shine On U INC
01.2018 - Current
Pharmacy Assistant
Apteka Sloneczna Poland
09.2012 - 06.2014
Diploma -
Post-secondary School Pharmacy Technician
High School Diploma -
Social Worker High School Wladyslawa Orkana