Weslee McElvy
San Diego,CA
Overview
2
2
Languages
8
8
years of professional experience
Work History
Sales Associate - Team Member
The UPS Store
San Diego, California
06.2024 - Current
- Assisted customers with print service needs, including laminating business cards and posters.
- Tailored packing and shipping services to meet specific customer requirements.
- Streamlined returns process for major retailers such as Amazon, AT&T, Cox, and Verizon.
- Delivered mailbox services to individuals, enhancing customer convenience and satisfaction.
- Answered incoming telephone calls to provide store, products and services information.
Delivery - Shopper
Instacart
San Diego, California
08.2021 - Current
- Selected and gathered items for customer orders efficiently.
- Communicated with customers to clarify product preferences and substitutions.
- Maintained accurate inventory records to support efficient order fulfillment.
- Navigated store layouts to optimize shopping routes and reduce time.
- Developed understanding of the importance of timely order delivery for customer satisfaction.
Guest Advocate - Team Member
Target
San Diego, California
10.2022 - 11.2023
- Assisted guests with inquiries about store promotions, enhancing their shopping experience.
- Facilitated order pickups for guests, ensuring timely and smooth transactions.
- Processed transactions efficiently at the point of sale.
- Processed returns for defective or damaged items, maintaining customer satisfaction and store organization.
- Placed returned items in correct locations to maintain store order.
Warehouse Worker
Amazon
San Diego, California
11.2019 - 01.2022
- Led team efforts as flex captain during peak times, ensuring efficient operations.
- Processed packages efficiently, ensuring timely delivery to customers.
- Trained new employees on warehouse procedures and safety protocols to promote compliance and safety.
- Maintained composure and effectiveness in fast-paced environments. while managing high-demand situations.
- Achieved Employee of the Month recognition twice in 2021 for outstanding performance.
Kitchen - Cast Member
Chuck E. Cheese
San Diego, California
08.2018 - 11.2019
- Engaged customers with interactive entertainment, enhancing overall guest satisfaction.
- Collaborated with team members to streamline operations during peak hours, ensuring smooth service.
- Monitored guest behavior to uphold safety protocols throughout the facility.
- Maintained cleanliness and organization of dining and play areas for optimal guest experiences.
- Trained new cast members on procedures and safety regulations, promoting a safe and efficient work environment.
Education
Associates in Science - Business Administration
Grossmont College
El Cajon, CA06-2025
Associates in Arts - Universal Studies in Business and Economics
Grossmont College
El Cajon, CA06-2025
Associates in Arts - Economics for Transfer
Grossmont College
El Cajon, CA06-2025
High School -
Morse High School
San Diego, CA06-2018
Skills
- Point of sale
- Customer service
- Product knowledge
- Cash handling
- Store organization
- Multitasking
- Quick learning ability
- Problem-solving
- Action accountability
- Communication skills
- Reliability
- Sociable demeanor
Accomplishments
- Business Administration for Transfer 2.0
- Economics for Transfer
Languages
English
Professional
Spanish
Elementary
Timeline
Sales Associate - Team Member
The UPS Store
06.2024 - Current
Guest Advocate - Team Member
Target
10.2022 - 11.2023
Delivery - Shopper
Instacart
08.2021 - Current
Warehouse Worker
Amazon
11.2019 - 01.2022
Kitchen - Cast Member
Chuck E. Cheese
08.2018 - 11.2019
Associates in Science - Business Administration
Grossmont College
Associates in Arts - Universal Studies in Business and Economics
Grossmont College
Associates in Arts - Economics for Transfer
Grossmont College
High School -
Morse High School