Wesley Davis
Galveston,TX
Summary
Versatile Small Engine Technician with a proven track record at Westlake Ace Hardware, excelling in customer relations. Demonstrated expertise in equipment inspection and inventory management, enhancing workplace safety and sales support. Achieved significant improvements in customer satisfaction and operational efficiency through diligent supply management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Small Engine Technician
Westlake Ace Hardware
02.2023 - 08.2024
- Collected information to correctly file warranty claims.
- Adhered to company standards and manufacturer guidelines for each repair.
- Listed work performed on each unit in order to properly invoice customers.
- Kept detailed records of inventory, orders and repairs to document updated inventory stock and completed work.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered prompt service to prioritize customer needs.
Replenishment Team Member
Michaels
10.2022 - 04.2023
- Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
- Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
- Performed section resets to match new planograms.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
Production Assistant
Fourday Weekend Comedy Club
12.2018 - 03.2020
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment and staging areas.
- Operated camera, lighting and grip equipment to use during production process.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
Education
GED -
Mansfield High School
Mansfield, TX02.2020
Skills
- Workplace Safety
- Equipment Inspection
- Supply Management
- Sales Support
- Customer Service
- Inventory Management
- Hand-tool proficiency
Certification
STIHL Silver Certification
LPG Filler Certification
Forklift Certification
Timeline
Small Engine Technician
Westlake Ace Hardware
02.2023 - 08.2024
Replenishment Team Member
Michaels
10.2022 - 04.2023
Production Assistant
Fourday Weekend Comedy Club
12.2018 - 03.2020
GED -
Mansfield High School
STIHL Silver Certification
LPG Filler Certification
Forklift Certification
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