Entry-level Computer Science Major with educational background adept at learning new processes, handling high-stress situations, and delivering exceptional problem-solving and decision-making processes.
Overview
14
14
years of professional experience
Work History
EMT-A
Lifeguard Ambulance Service
06.2014 - 07.2023
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Mobile Parts Professional
Advanced Auto Parts
03.2012 - 07.2014
Handled all customer service issues quickly to maintain high satisfaction levels.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Examined returned parts for defects and exchanged defective parts or refunded money.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Waiter
La Cocina Restaurant
01.2010 - 07.2012
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.