Wesley Griffith
Rochester,IL
Summary
Disciplined professional focused on completing highest quality construction work. Skilled builder with manual dexterity, depth perception, and reading and math skills to add value to diverse job site roles. Committed to learning skilled trades and to long-range career in field.
Overview
3
3
years of professional experience
Work History
General Laborer
Union local 477
Springfield, IL
02.2024 - Current
- Operated hand tools and power tools to complete construction projects.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Cleaned up job sites after completion of projects.
- Ensured that all safety regulations were followed while working onsite.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed preventative maintenance on wide variety of automotive, road construction and other heavy equipment.
- Loaded trucks with supplies such as rocks, sand and cement for use in road construction projects.
- Laid out a variety of materials including gravel, sand and asphalt for use in road construction.
- Communicated effectively with dispatch personnel regarding routes taken, pick-up and drop off locations, delays due to traffic or road construction.
- Repaired potholes and patched pavement surfaces as needed during road construction projects.
- Repaired faulty components in existing solar panel systems.
- Adhered to safety protocols while working at height or near energized components.
- Installed new solar panel systems, ensuring the proper placement of components.
- Conducted maintenance on solar panel systems, including cleaning panels, replacing parts, and tightening connections.
- Inspected and tested solar panel systems for proper operation.
Customer Claims Advocate
HCSC
Springfield, IL
02.2023 - 02.2024
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Provided support services such as document preparation or investigations as needed during case preparation.
- Conducted research into applicable laws, regulations, and precedents.
- Provided advice to clients regarding their options for resolving disputes or legal issues.
- Assisted clients in understanding their legal rights and responsibilities.
- Analyzed financial data such as income, assets, liabilities and expenses to determine appropriate levels of coverage for each client.
- Attended training sessions related to new products or services offered by the company.
- Reviewed claims submitted by customers for accuracy and completeness prior to submission to insurers.
- Conducted research to evaluate potential risks associated with various types of insurance coverage.
- Interviewed claimants, medical specialists and employers to determine pertinent claim information.
- Provided comprehensive advice regarding customer's insurance needs and options.
- Investigated suspicious or fraudulent claims activity to prevent potential losses for the insurer or customer.
- Researched changes in state laws that could affect existing policies.
- Handled all communications between customers, agents, brokers, adjusters and other third parties involved in a claim process.
General Laborer, Industrial
Strupco.
Springfield, IL
05.2022 - 02.2023
- Operated forklifts to move materials around the facility.
- Reported any safety hazards or defective machinery to supervisors immediately.
- Stacked completed products into boxes or crates for shipment.
- Completed assigned tasks within established deadlines set by management.
- Tested production output according to specifications provided by engineers.
- Loaded and unloaded materials onto or from pallets, trucks, and other storage containers.
- Monitored machine operations to detect problems and make necessary adjustments.
- Assembled parts with hand tools such as drills, screwdrivers, pliers.
- Assisted team members with various tasks as requested by supervisor.
- Assisted in the assembly of components for machinery or equipment.
- Moved heavy objects using hoists, dollies, and other lifting devices.
- Checked finished products against quality standards before shipping them out.
- Measured and cut material pieces accurately according to size specifications.
- Cleaned up work areas and disposed of scrap material properly.
- Prepared reports detailing job progress, time worked, maintenance issues.
- Performed minor maintenance on vehicles and equipment as needed.
- Maintained warehouse organization by placing items in designated areas.
Department Supervisor
Kohl's
Springfield, IL
09.2021 - 05.2022
- Created reports summarizing daily operations for upper-level management review.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Collaborated with other departments to coordinate activities and resolve issues.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Monitored department operations to ensure productivity standards were met.
- Evaluated current systems and identified opportunities for streamlining processes.
- Developed and implemented departmental policies and procedures.
- Resolved customer complaints in a timely manner.
- Established goals for each team member and monitored progress towards those objectives.
- Directed and coordinated stocking activities to ensure timely order fulfillment.
- Resolved customer complaints regarding stock issues in a prompt manner.
- Provided training and guidance to new employees on the proper techniques for stocking merchandise.
- Collaborated with management team to develop plans for increasing sales through promotional displays or other methods.
Education
High School Diploma -
Springfield South East Highschool
Springfield, IL05-2020
Skills
- Traffic Control
- Equipment management
- Basic Carpentry
- Safety Procedures
- Asphalt Paving
- Hand and power tools
- Heavy Lifting
- Hand tools operation
- Commercial construction experience
- Quality Control
- Job site preparation
- Stock management
- Customer Service
- Problem-Solving
- Receiving Oversight
- Inventory Management
Timeline
General Laborer
Union local 477
02.2024 - Current
Customer Claims Advocate
HCSC
02.2023 - 02.2024
General Laborer, Industrial
Strupco.
05.2022 - 02.2023
Department Supervisor
Kohl's
09.2021 - 05.2022
High School Diploma -
Springfield South East Highschool
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