Wesley James
Technician
Clinton,NC
Summary
Highly adaptable with a background of quick and effective performance. Safely lifts 50 pounds. Strong communicator focused on delivering and identifying needs and services. Conscientious team oriented personality with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Cleggs Pest Control
Clinton, NC
05.2022 - Current
- Quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on homes and business
- Organize work materials to meet demanding production goals.
- Complete job reports and logs immediately following service calls.
Associate
AutoZone
Mt. Olive , NC
02.2021 - 05.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Commercial Delivery driver for local customers to ensure production
Lawncare Maintenance Worker
A Kings Cut
Palm Bay, FL
09.2020 - 02.2021
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Handled hedge, bush and shrub trimming.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
Construction Laborer
Stewart Construction
Clinton, NC
01.2018 - 08.2020
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
High School Diploma -
Hobbton High School
Newton Grove, NC05.2019
Skills
- Practice Management (Kept job sites organized and made safety a priority)
- Customer Service
- Collateral Management (Responsible for materials on job site to be organized and kept in secure location)
- Work Planning and Prioritization
Certification
- Certified Veterinarian Assistant-Sampson Community College
Timeline
Technician
Cleggs Pest Control
05.2022 - Current
Associate
AutoZone
02.2021 - 05.2022
Lawncare Maintenance Worker
A Kings Cut
09.2020 - 02.2021
Construction Laborer
Stewart Construction
01.2018 - 08.2020
High School Diploma -
Hobbton High School
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