Wesley Jones
Metra Railroad
CHICAGO,IL
18
years of professional experience
Dynamic professional with a strong background in safety management and repairs, honed at Metra Railroad. Proven ability to uphold high-quality standards while conducting inspections and maintenance. Skilled in OSHA protocols and active listening, ensuring compliance and enhancing team performance. Committed to fostering relationships and driving program success in diverse environments.
Work History
Carman Apprentice
3 Years 3 Months- Followed company safety rules and procedures to protect team members and equipment.
- Inspected components such as bearings, gaskets and coupler assemblies to determine necessary repairs.
- Maintained high standards of quality for work performed in accordance with regulatory and customer demands.
- Removed locomotives, car mechanical units or other components using pneumatic hoists and jacks, pinch bars and cutting torches.
Service Specialist
1 Year 10 Months- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Program Coordinator
3 Years 2 Months- Developed and maintained relationships with external partners to facilitate program operations.
- Provided ongoing direction and leadership for program operations.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Developed and implemented safety programs.
- Monitored safety practices of new and existing employees.
Technician Helper
2 Years 7 Months- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Responded to emergency HVAC service requests promptly, finding swift resolutions.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Education
Associate Of Applied Science - Marketing Management
OSHA 30 Certification - Construction Management
Certificate - Class A Drivers License
Certificate Of Completion - Construction Trades
Certificate - Heating, Air Conditioning, And Refrigeration Installation And Repair
Skills
Repairs and Maintenance
OSHA 30 certification
Safety Protocols
Administration and Management
Equipment Testing
Organization
Parts Replacement
Safety Regulations
Inbound and Outbound Inspections
Electrical Repair Knowledge
Customer Service
Remote Support
Structural Repair
Commercial Driver's License Class A
Safety management
Timeline
Carman Apprentice
Metra Railroad
07.2023 - CurrentRead More
Service Specialist
IST Management Services
09.2021 - 07.2023Read More
Program Coordinator
Grapefruit Telehealth
01.2019 - 03.2022Read More
Technician Helper
Parliament Builder Heating And Cooling
05.2007 - 12.2009Read More
Kishwaukee College
Associate Of Applied Science from Marketing Management
Read More
University of South Florida
OSHA 30 Certification from Construction Management
Read More
160 Driving Academy
Certificate from Class A Drivers License
Read More
Hire 360 Chicago/ Illinois Works Program
Certificate Of Completion from Construction Trades
Read More
Environmental Technical Institute
Certificate from Heating, Air Conditioning, And Refrigeration Installation And Repair
Read More