Wesley King
London,KY
Summary
Highly organized Dispatcher Manager with relevant experience in coordinating logistics, managing teams, and streamlining dispatch operations. Possess strong skills in critical thinking, problem-solving, and communication. Have demonstrated ability to improve efficiency, resolve conflicts, and ensure customer satisfaction in previous roles.
Overview
16
16
years of professional experience
Work History
Delivery Courier
Amazon
London, KY
06.2024 - Current
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
Delivery Courier
FedEx
London, KY
08.2023 - 06.2024
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
- Drove an assigned truck between designated points according to established schedules for delivery purposes.
- Signed documents confirming receipt of goods upon delivery at destination points.
Route Sales Representative
Frito Lay
Corbin, Kentucky
06.2012 - 08.2023
- Adhered to company safety policies while operating company vehicle.
- Utilized effective problem solving skills when resolving customer issues.
- Maintained accurate records of all deliveries and pickups.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Delivered product to customers in a safe and courteous manner.
- Organized deliveries according to customer needs.
- Conducted daily pre-trip inspections of delivery vehicles.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
Order Filler
Pepsi
Corbin, KY
02.2009 - 06.2012
- Verified accuracy of order picking by comparing items picked to customer invoices.
- Maintained cleanliness of work area at all times.
- Resolved issues related to incorrect deliveries promptly and efficiently.
- Checked incoming goods against purchase orders to ensure quality assurance.
- Worked closely with other departments to resolve discrepancies between orders placed and those shipped or received.
- Performed regular cycle counts to maintain inventory accuracy.
- Collaborated with team members to achieve daily goals set by management.
- Maintained inventory records of products received and shipped in the warehouse.
Customer Service Representative
Kroger
London, KY
05.2008 - 02.2009
- Provided accurate information about products and services to customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
South Laurel High School
London, KY05-2008
Skills
- Vehicle Maintenance
- Leadership
- Route Planning
- Punctuality
- Deadline Adherence
- Package Delivery and Pick-up
- Logistics and Transportation
- Dispatch Collaboration
- Coordinating efficient routes
- Working Independently
- GPS Systems
- Attention to Detail
- Smartphone Usage
- GPS Navigation
- Delivery and pickup
- Document Management
- Customer Service
- Clean Driving Record
Timeline
Delivery Courier
Amazon
06.2024 - Current
Delivery Courier
FedEx
08.2023 - 06.2024
Route Sales Representative
Frito Lay
06.2012 - 08.2023
Order Filler
Pepsi
02.2009 - 06.2012
Customer Service Representative
Kroger
05.2008 - 02.2009
High School Diploma -
South Laurel High School
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Michael RidenerMichael Ridener
Mixer at Hearthside FoodsMixer at Hearthside Foods