Wesley Pugh
Jasper,AL
Summary
Proven track record in enhancing customer satisfaction and driving sales through effective team training and strategic promotions. Skilled in operations management and troubleshooting, I optimized inventory control and labor scheduling, resulting in improved store performance and a collaborative work environment.
Overview
5
5
years of professional experience
Work History
Store Manager
O’reilly Auto Parts
Jasper, AL
09.2020 - 11.2025
- Managed daily store operations, ensuring high levels of customer satisfaction and efficient service.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Developed promotional strategies to enhance sales and improve store visibility in the community.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Supervised inventory control processes, optimizing stock levels and minimizing waste.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Technician
Farr Performance
Jasper, AL
01.2023 - 10.2024
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on high-performance vehicles to ensure optimal operation.
- Collaborated with team to streamline repair processes, enhancing workflow efficiency.
- Inspected and tested equipment to locate worn and damaged parts.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Education
High School Diploma -
Dora High School
Dora, AL2020
Skills
- Customer service
- Problem-solving
- Customer relations
- Training and mentoring
- Operations management
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Auto and engine repair
Timeline
Technician
Farr Performance
01.2023 - 10.2024
Store Manager
O’reilly Auto Parts
09.2020 - 11.2025
High School Diploma -
Dora High School