Adaptable telecommunications operator with experience in managing emergency communications. Known for excellent teamwork and safety awareness, effectively relaying critical information to first responders while maintaining detailed incident documentation. Have a great love for this job but wanting to step it up by transferring and creating a career in Law Enforcement. I believe I bring a great range of skills and value to the table and wanting to give back to the community I grew up in.
Work History
Telecommunications Operator
1 Year 7 Months
Metcad 911 | 01.2025 - Current
Operated multi-line telephone systems to manage emergency calls efficiently.
Monitored radio communications to relay critical information to first responders.
Provided accurate information and assistance to callers in high-pressure situations.
Documented incident details and call logs for future reference and analysis.
Collaborated with team members to ensure seamless communication during emergencies.
Army Reserves
3 Years
U.S. Army Reserve Command | 08.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Carpentry
1 Year 9 Months
Tom Loew Design & Build | 04.2023 - 01.2025
Constructed custom furniture using precision woodworking techniques and hand tools.
Collaborated with design team to interpret blueprints and project specifications accurately.
Maintained a clean and organized work environment to ensure safety compliance.
Completed installations of building structures, trim, flooring, and cabinetry.
Education
High School Diploma
St Joseph-Ogden High School | Saint Joseph, IL | 05.2021