Wesley Shattuck
Marietta,GA
Summary
Enthusiastic food and beverage specialist with extensive experience in food safety compliance and customer service. Known for building strong relationships with team members and enhancing guest experiences through innovative cocktail crafting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Bartending with a Flair
Marietta, GA
06.2023 - Current
- Crafted custom cocktails using fresh ingredients and unique flavor combinations.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Customer Service Representative
Entertainment Lockers
Chicago, Illinois
05.2022 - Current
- Assisted customers with inquiries about entertainment locker rentals.
- Processed customer transactions using point-of-sale systems efficiently.
- Resolved customer complaints and provided effective solutions promptly.
- Trained new team members on customer service protocols and systems.
- Maintained accurate records of customer interactions and transactions.
- Provided product information to enhance customer satisfaction and experience.
Kitchen Manager/Restaurant Server
Home Tavern
Marietta, Georgia
08.2017 - 11.2025
- Managed daily kitchen operations, ensuring efficient food preparation and service quality.
- Supervised staff to uphold rigorous food safety and hygiene standards.
- Collaborated with culinary team to develop and implement innovative menus.
- Trained new kitchen staff on operational procedures and equipment usage.
- Coordinated inventory management, maintaining optimal stock levels and freshness.
- Monitored food quality during preparation and plating for consistency.
- Oversaw meal preparation and presentation, focusing on portion sizes and cooking methods.
- Provided exceptional customer service in a fast-paced dining environment.
Cook
Taco Mac
Roswell, Georgia
02.2014 - 07.2017
- Prepared food items following standardized recipes and presentation guidelines.
- Maintained clean and organized workstations throughout shifts.
- Operated kitchen equipment safely and efficiently for food preparation tasks.
- Trained new team members on food safety protocols and cooking techniques.
- Monitored food quality and freshness, discarding items as necessary.
- Communicated effectively with front-of-house staff to coordinate orders and service needs.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
GED -
Paxen
Marietta08-2018
Skills
- Cocktail crafting
- Customer service
- Point-of-sale operation
- Inventory management
- Food safety compliance
- Menu development
Certification
Serv Safe Certified
Timeline
Bartender
Bartending with a Flair
06.2023 - Current
Customer Service Representative
Entertainment Lockers
05.2022 - Current
Kitchen Manager/Restaurant Server
Home Tavern
08.2017 - 11.2025
Cook
Taco Mac
02.2014 - 07.2017
GED -
Paxen