Wesley Smith
Fall River,MA
Summary
Detail-oriented individual with exceptional communication and project management skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
Midas
08.2021 - 08.2024
- Developed and implemented strategies for increased sales and customer satisfaction
- Motivate and lead staff to higher levels of performance while maintaining an atmosphere of workplace safety
- Establish a work culture of accountability to drive operational excellence and lead initiatives to improve staffing coverage and increase team morale
COTA/L
Reliant Rehab
02.2019 - 08.2021
- Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
- Perform interprofessional collaboration with nursing facility team to develop discharge plans and discuss patient progress.
- Develop and implement creative solutions to complex problems regarding patient POC and discharge planning.
- Adhere to policies and procedures, maintaining compliance with guidelines relating to state and federal regulations.
EMT-B
EasCare EMS
10.2010 - 02.2019
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide medical care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Education
Bachelors of Science - Operations Management
Southern New Hampshire University
Manchester, New Hampshire08-2023
Associate of Science - Occupational Therapy
Bristol Community College
New Bedford, Massachusetts09-2018
Skills
- Experienced in managing and leading diverse teams
- Ability to multitask, strong time management & prioritization skills
- Strong problem-solving, conflict management and decision making skills
- Strong verbal and written communication skills
- Ability to develop effective relationships with employees and customers
- Strong organizational skills
- Strong computer skills including: Microsoft Word, QuickBooks, Excel and Powerpoint
Timeline
Assistant General Manager
Midas
08.2021 - 08.2024
COTA/L
Reliant Rehab
02.2019 - 08.2021
EMT-B
EasCare EMS
10.2010 - 02.2019
Bachelors of Science - Operations Management
Southern New Hampshire University
Associate of Science - Occupational Therapy
Bristol Community College
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