Managed high-priority escalations, working closely with management to achieve swift resolutions for critical situations.
Enhanced team efficiency by streamlining processes for handling client inquiries and concerns.
Increased customer satisfaction by promptly addressing and resolving support issues.
Restaurant Support
Fitzgerald's 1928
11.2022 - 05.2024
Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
Education
BBA - Accounting
Indiana University Bloomington
Bloomington, IN
05.2028
High School Diploma -
Glen Ridge High School
Glen Ridge, NJ
06.2024
Skills
Assertiveness
Strong Work Ethic
Teamwork and Collaboration
Fast Learner
Accomplishments
Eagle Scout, achieved in January 2024. Project consisted of reconstructing an older equipment building for a local youth sports association. Including the donated equipment, it has likely helped thousands of kids in my area.