Wesley Twining
Nashville,TN
Summary
I am a dynamic employee with a strong background in customer service and sports officiating. I have demonstrated patience and composure in high-pressure situations while promoting fair play and safety. I have been proficient in data entry, enhanced member engagement at YMCA of Middle Tennessee, and consistently delivered exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baseball Umpire
Donelson Baseball
Nashville, TN
02.2022 - 06.2025
- Promoted good sportsmanship among players.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Promoted fair play by consistently enforcing baseball regulations throughout each match.
- Maintained safety of players and fans in adverse situations.
Crew Member
Chick-fil-A
Hermitage, TN
11.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Member Services Associate
Ymca Of Middle Tennessee
Nashville, TN
11.2024 - Current
- Assisted members with inquiries regarding membership options, ensuring clarity and understanding of services offered.
- Facilitated the onboarding process for new members, enhancing engagement from the start of their experience.
- Maintained accurate member records in the database, streamlining access to information for team members.
- Responded promptly to member feedback, addressing concerns to improve overall satisfaction and retention.
Baseball Umpire
Game 7 Baseball
Nashville, TN
06.2023 - Current
- Ensured player safety by monitoring equipment usage and field conditions before and during matches.
- Communicated effectively with scorekeepers to ensure accurate record-keeping of game events.
- Collaborated with fellow umpire team members to ensure accurate decision-making during games.
Education
Bachelor of Arts - Religion
Trevecca Nazarene University
Nashville, TNSkills
- Customer service
- Patience and composure
- Goal-oriented mindset
- Data entry proficiency
Affiliations
Licensed Minister in the Church of the Nazarene
Certification
CPR-certified
First-Aid-certified
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Member Services Associate
Ymca Of Middle Tennessee
11.2024 - Current
Baseball Umpire
Game 7 Baseball
06.2023 - Current
Crew Member
Chick-fil-A
11.2022 - 04.2023
Baseball Umpire
Donelson Baseball
02.2022 - 06.2025
Bachelor of Arts - Religion
Trevecca Nazarene University