Wesley Wiggins
Ashburn,United States
Summary
Dynamic Delivery Director with a proven track record at Egen, leading cross-functional teams to enhance cloud solutions for healthcare clients. Expert in Agile project management and customer relationship management, driving significant improvements in delivery efficiency and stakeholder engagement. Committed to innovation and strategic planning, ensuring successful project outcomes.
Overview
25
25
years of professional experience
4
4
Certification
Work History
Delivery Director, Google Delivery
Egen
Ashburn, United States
10.2022 - Current
- Responsible for Google Cloud solution delivery for a large US healthcare provider
- Lead multiple teams (50+ members) building custom web-based applications as well as data analytics initiatives
- Bridge the gap between technical delivery and customer needs to build value in their Google Cloud investment
Director, Digital Insights Cloud Solutions
Hitachi Vantara
01.2021 - 10.2022
- Responsible for end-to-end delivery of cloud data solutions (AWS) for a multimillion dollar portfolio of health and life sciences customers
Technical Program Manager, Digital Insights Cloud Solutions
Hitachi Vantara
Washington D.C. Metro Area
02.2018 - 01.2021
- Focused on health and medical science solutions, but have also worked in manufacturing and municipal engineering
- Program level responsibilities for delivering data commons and analytics cloud solutions, including application of Machine Learning (ML) and Artificial Intelligence (AI)
- Establish trusted relationship with customers to deliver solutions and expand business partnerships
- Communicate risks to executive leadership and business owners throughout the delivery lifecycle and propose and execute on recommendations to mitigate
- Acts as internal Product Owner working directly with clients to define features, and determine their relative priority as well as delivery schedule
- As needed, performs as business/technical analyst and tester as part of a development team
- Advises Vice President of Application Development in defining and implementing operational best practices
- Hands-on experience with AWS Dynamo, EMR, Lambda, S3, EC2, RDS
- Continually improve development processes to achieve more predictable deliveries
Director of Delivery
BuildOnMe
Washington D.C. Metro Area
07.2017 - 02.2018
- Led a team from development through production delivery for a novel implementation of ServiceNow for our most critical client
- Built reputation as trusted liaison between both internal and external partners
- Established practices for company-wide use of Atlassian Jira for agile project management
- Made recommendations to executive leadership for continual improvement in adoption of agile practices
Director - Information Technology
CSRA Inc
06.2015 - 07.2017
- Led team to deliver one of the most critical eBenefits features, eFolder document management, for the Department of Veterans Affairs (VA) benefit management web application
- Established trusted relationship with key VA stakeholders
- Communicated risks to program leadership and business owners throughout the delivery lifecycle and made recommendations to mitigate
- Led software release lifecycle activities from planning through Production delivery across five development teams
- Removed impediments for development teams in a challenging environment with multiple layers of technical and procedural dependencies
- Reported release through Jira dashboards and meetings with program leadership and business owners
- Improved development processes to achieve more predictable deliveries
- Assisted in triage troubleshooting Production Support issues
- Initiated adoption of Behavior Driven Development practices for Vet360 Longitudinal Veteran Record project
- Created demo implementation of Cucumber-based automated testing framework to gain buy-in from key VA stakeholders
Senior Project Manager
Asurion
11.2013 - 06.2015
- Built trust with business stakeholders and technology leads to improve communication and improve delivery efficiency
- Led three different development teams to consistently deliver iteration commitments
- Facilitated interfacing business and technical analysts with business owners to accurately define system capabilities
- Established system delivery timelines based team capacity and scope of work
- Established and iteratively improved usage of agile tools, such as Jira and Confluence
- Trained teams in Jira usage to support tracking of iteration commitments as well as cross-program metrics reporting
- Coordinated development activities across several functionally independent teams
Senior Project Manager/Business Analyst
SemanticBits, LLC
10.2009 - 11.2013
- Managed Agile software development teams - direct daily activities, run scrums, establish project plans
- Led team that delivered initial production releases of Clinical Genomicist Workstation (now PierianDx's Clinical Genomicist Workspace)
- Managed diverse teams both geographically and in skill sets
- Elicited requirements using interviews with stakeholders and subject matter experts
- Worked closely with the software development team to ensure requirements are implemented as the stakeholders expect
- Composed business process descriptions, use cases, scenarios, and conduct workflow analysis
- Designed and executed functional testing of web-based applications
- Authored and reviewed end user documentation, such as how-to guides
- Identified and corrected deficiencies in software development team operations
- Fostered a collaborative, team-oriented environment Establish, document and present company-wide testing best practices
- Deployed and configured web-based applications
- Configured, administered, and used Atlassian tools - specifically Jira with Greenhopper/Agile, Confluence, and Crucible
Program Coordinator
Georgetown University Medical Center
07.2009 - 10.2009
- Coordinated the receipt and fulfillment of requests for Breast and Colon Cancer Family Registry datasets
- Reviewed data request documentation, meet with the investigator to clarify any questions and then verify that the resulting dataset meets the request's specifications
- Interfaced with collection center investigators and staff to ensure data submission procedures and workflows are functioning as expected
Senior Data Analyst
Correlogic Systems, Inc
09.2002 - 04.2009
- Applied multivariate pattern recognition methods and software to molecular diagnostics - biological state discrimination in proteomic and metabolomic data
- Provided analytical and project coordination support for research and development team - this work was and is key to day-to-day company activities, cultivation of intellectual property, as well as the scientific and business decision process
- Prepared and analyzed data from a variety of sources, such as mass spectrometry, NMR, immunoassays and DNA microarrays, from human and animal subjects
- Contributed to the product development process - 510K submission to the Food and Drug Administration (FDA) for an early-stage epithelial ovarian cancer screening test, OvaCheck
- Collaborated with scientists from the FDA, National Cancer Institute (NCI) and private industry
- Performed computational modeling for the Clinical Proteomics Program (NCI and FDA) for classification of normal and cancer samples based on multivariate patterns of features found in serum samples using mass spectrometric analysis
- Coordinated and oversaw asks for various studies - project lead for engagement with Charles Stark Draper Laboratory for the Unique Signature Detection Project
- Prepared reports for presentation to collaborators, colleagues, customers and company executives
- Acted as liaison to coordinate day-to-day activities of lab, IT and R&D personnel
- Developed tutorial documents and trained new analysts
Urban Forester
Fairfax County Government
03.2000 - 09.2002
Education
Master of Science - Bioinformatics
George Mason University
01.2002
Bachelor of Science - Biology
Virginia Polytechnic Institute and State University
01.1999
Skills
- Google BigQuery
- Agile project management
- Customer relationship management
- Cross-functional collaboration
- Risk communication
- Business process improvement
- Performance metrics tracking
- Team leadership
- Effective communication
- Problem solving
- Business analysis
- Innovation management
- Strategic planning
- Stakeholder engagement
- Delivery scheduling
- Customer focus
- Safety protocols and procedures
- Scrum master
- Requirements gathering
- Delivery management
- Release management
- Google Cloud Run
- Google Cloud Platform (GCP)
Certification
- Amazon Web Services Solutions Architect - Associate
- CSM
- SAFe PMPO
- Cloud Digital Leader
Publications
- A method for assessing and maintaining the reproducibility of mass spectrometric analyses of complex samples.
- Clinical genomicist workstation Assessment of serum proteomics to detect large colon adenomas.
- A Method for Monitoring and Controlling Reproducibility of Intensity Data in Complex Electrospray Mass Spectra: A Thermometer Ion-based Strategy
Personal Information
Title: Delivery Director @ Google Delivery at Egen | Google Cloud Solutions
Patents
Method for Calibrating an Analytical Instrument
Timeline
Delivery Director, Google Delivery
Egen
10.2022 - Current
Director, Digital Insights Cloud Solutions
Hitachi Vantara
01.2021 - 10.2022
Technical Program Manager, Digital Insights Cloud Solutions
Hitachi Vantara
02.2018 - 01.2021
Director of Delivery
BuildOnMe
07.2017 - 02.2018
Director - Information Technology
CSRA Inc
06.2015 - 07.2017
Senior Project Manager
Asurion
11.2013 - 06.2015
Senior Project Manager/Business Analyst
SemanticBits, LLC
10.2009 - 11.2013
Program Coordinator
Georgetown University Medical Center
07.2009 - 10.2009
Senior Data Analyst
Correlogic Systems, Inc
09.2002 - 04.2009
Urban Forester
Fairfax County Government
03.2000 - 09.2002
Master of Science - Bioinformatics
George Mason University
Bachelor of Science - Biology
Virginia Polytechnic Institute and State University
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