Wesley Wikle
Tampa,FL
Summary
Experienced Salvation Army ARC team member with a strong background in intake coordination, program support, and operations. Proven ability to manage beneficiary intake, maintain accurate records, and ensure compliance with program policies and procedures. Brings a well-rounded understanding of ARC operations through hands-on experience across multiple roles, along with a consistent track record of reliability, accountability, and supporting daily program structure. Recognized for taking initiative and contributing to a stable, organized, and effective program environment.
Overview
12
12
years of professional experience
Work History
Intake & Beneficiary Services Coordinator
The Salvation Army ARC
Tampa, FL
04.2024 - Current
- - Conduct intake interviews and determine eligibility for program entry
- - Maintain accurate beneficiary records, files, and documentation
- - Ensure compliance with ARC policies, procedures, and program standards
- - Coordinate with probation officers, outside agencies, and internal departments
- - Track beneficiary attendance, progress, and participation in the program
- - Support overall program structure, organization, and daily operations
Expeditor
The Salvation Army ARC
Tampa, FL
03.2022 - 04.2024
- - Coordinated the sorting, pricing, and distribution of donated goods to stores
- - Ensured stores received needed merchandise in a timely and organized manner
- - Worked closely with warehouse and store teams to support daily operations
- - Maintained organization and efficiency in a high-volume production environment
- - Directly supervised 2–3 beneficiaries at a time, providing guidance, accountability, and daily task direction
- - Helped support overall workflow between warehouse and retail operations
Owner / Operator
Wikle & Fields Property Solutions
02.2020 - 03.2022
- - Managed day-to-day operations of a small property services business
- - Scheduled jobs, coordinated projects, and communicated directly with clients
- - Performed residential preservation, renovation work, and commercial cleaning
- - Handled estimating, pricing, and invoicing for all services
- - Ensured all work was completed on time and met customer expectations
Manager
Umbrella’s Restaurant
Sarasota, FL
03.2018 - 02.2020
- - Oversaw daily restaurant operations, including staff supervision and scheduling
- - Managed cash handling, deposits, and end-of-day reporting
- - Ensured high-quality customer service and handled guest concerns
- - Trained and supported staff to maintain consistent performance
- - Maintained inventory levels and coordinated ordering of supplies
Site Manager
Ample Storage
Tampa, FL
03.2016 - 07.2018
- - Managed daily operations of storage facility, including customer accounts and payments
- - Supervised a team of 6–8 employees, handling scheduling, task delegation, and performance oversight
- - Maintained property organization, security, and overall condition
- - Handled customer concerns and ensured a positive experience
- - Oversaw administrative tasks and facility upkeep
Driver
The Salvation Army ARC
Tampa, FL
06.2014 - 03.2016
- - Completed scheduled pickups and deliveries of donated goods
- - Maintained vehicle safety and compliance with regulations
- - Assisted with loading, unloading, and donor interactions
- - Represented The Salvation Army professionally in the community
Education
High School Diploma -
Tarpon Springs High School
Tarpon Springs, FL05-2005
Skills
- Program Operations & Compliance
- Beneficiary Intake & Case Coordination
- Leadership & Team Supervision
- Accountability & Structure Enforcement
- Cross-Department Coordination
- Recordkeeping & Documentation Accuracy
- Conflict Resolution & Communication
- Time Management & Organization
- Operational Support & Workflow Efficiency
- Mission-Focused Service
Timeline
Intake & Beneficiary Services Coordinator
The Salvation Army ARC
04.2024 - Current
Expeditor
The Salvation Army ARC
03.2022 - 04.2024
Owner / Operator
Wikle & Fields Property Solutions
02.2020 - 03.2022
Manager
Umbrella’s Restaurant
03.2018 - 02.2020
Site Manager
Ample Storage
03.2016 - 07.2018
Driver
The Salvation Army ARC
06.2014 - 03.2016
High School Diploma -
Tarpon Springs High School
ADDITIONAL INFORMATION
- - Proud graduate of The Salvation Army ARC program
- - Strong understanding of program expectations from both operational and participant perspectives
- - Valid Driver’s License