Summary
Work History
Education
Skills
Timeline
Generic

Wesley Yim

Santa Clarita,CA

Summary

I am a dedicated hard working individual that enjoys working.

Work History

Dominoes CSR

Dominoes Pizza
06.2023 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Multitasked with topping pizzas, making every side, and taking carry outs and calls.

Education

No Degree -

Saugus High School
Santa Clarita, CA
05.2024

Skills

  • Information Security
  • Data Entry
  • Product Knowledge
  • Complaint Resolution
  • Call Management
  • Order Fulfillment
  • Customer Service
  • Client Relations
  • Minute Taking
  • Coordination

Timeline

Dominoes CSR

Dominoes Pizza
06.2023 - Current

No Degree -

Saugus High School
Wesley Yim