Wesna Eugene
TRENTON,NJ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Assistant
Mercer County Board of Social Services
06.2024 - 08.2024
- Aided clients in filing applications for various benefits including SNAP, TANF, and GA, providing personalized support to ensure accurate and complete submissions.
- Managed communication with clients by making phone calls to report the status of applications and address any concerns or follow-up needs.
- Accommodated clients with diverse needs, including physical, mental, or learning disabilities, and provided support to non-English speaking applicants in completing applications when translators were unavailable.
- Maintained confidentiality and security of sensitive client information, adhering to privacy regulations and organizational policies at all times.
Cashier
Bath & Body Works
07.2022 - 08.2022
- Assisted 80% of customers per shift with inputting in their emails to our system to track the engagement for the company.
- Handled online orders by verifying accuracy, finding products, and alerting customers.
- Provided help for customers by answering questions about products, potential sales, and store policies.
- Processed payments, exchanges, and returns.
Education
Bachelor of Science - Communication Sciences & Disorders
La Salle University
Philadelphia, Pennsylvania05.2025
Skills
- Computer: Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams), Google Suite Software, Google Sites, Statistical Package for the Social Sciences (SPSS)
- Effective verbal communication
- Efficient document tracking
- Skilled in resolving conflicts
Timeline
Assistant
Mercer County Board of Social Services
06.2024 - 08.2024
Cashier
Bath & Body Works
07.2022 - 08.2022
Bachelor of Science - Communication Sciences & Disorders
La Salle University
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