Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Wessam Metwaly

Vienna,VA

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Delivery Driver

Team Washington
Fairfax, VA
12.2019 - 02.2024
  • Pickup and delivery: Collect orders from the store and deliver them to customers' designated addresses according to a set route and schedule.
  • Vehicle operation: Safely operate a company vehicle, including checking fluid levels, tire pressure, and performing pre-trip inspections.
  • Navigation: Utilize GPS systems and maps to efficiently navigate to delivery locations.
  • Loading and unloading: Load and unload orders from the vehicle, ensuring proper handling to prevent damage.
  • Customer interaction: Interact with customers in a professional manner, providing updates on delivery status, and addressing any concerns.
  • Compliance: Adhere to all traffic laws, company policies, and safety guidelines.

Cashier

Savers Thrift Store
Fairfax, VA
05.2018 - 11.2019
  • Greeting customers, answering questions, and resolving complaints
  • Operating the cash register, scanning items, and processing sales
  • Collecting cash, credit, and other payment forms, and making change
  • Issuing receipts, refunds, and tickets
  • Handling returns and exchanges
  • Redeeming coupons and store discounts

Assistant Manager

Continental Hotels Group
Kuwait , Kuwait
05.2008 - 01.2018
  • Administrative support: Assisting with paperwork, handling correspondence, and answering phones
  • Operational support: Helping guests, organizing events, and finding solutions to problems
  • Staff management: Hiring and training new employees, setting expectations, providing feedback, and conducting performance reviews
  • Communication: Acting as a liaison between staff and senior management, facilitating communication, and resolving issues
  • Delegation: Assigning tasks to employees
  • Monitoring: Monitoring staff when the hotel manager is not present

Education

Bachelor of Arts - English

Ain Shams University
Cairo, Egypt
06-2002

Skills

  • Clear communication
  • Fluent in Arabic
  • Documentation and reporting
  • Teamwork and collaboration
  • Dependable and reliable
  • Valid Driver's license
  • Time management
  • Customer service
  • Positive attitude

Certification

  • CPR

Languages

English
Professional
Arabic
Native/ Bilingual

Timeline

Delivery Driver

Team Washington
12.2019 - 02.2024

Cashier

Savers Thrift Store
05.2018 - 11.2019

Assistant Manager

Continental Hotels Group
05.2008 - 01.2018

Bachelor of Arts - English

Ain Shams University

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Wessam Metwaly