Westley Shafer
Scottsdale,AZ
Summary
Dependable candidate who is eager to learn and grown. Knowledgeable about fitness and health. Passionate to serve others with kindness and intuition.
Overview
4
4
years of professional experience
Work History
Member Services Representative
Planet Fitness
Flagstaff, AZ
05.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Associate
In-N-Out Burger
Kingman, AZ
07.2019 - 08.2022
- Worked varied positions to best provide for customers.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
Bachelor of Science - Exercise Physiology
Northern Arizona University
Flagstaff, AZ05.2024
Skills
- Attention to Detail
- Time Management
- Problem Solving
- Positive Attitude
- Patient
- Health and Fitness Knowledge
Timeline
Member Services Representative
Planet Fitness
05.2023 - 09.2023
Associate
In-N-Out Burger
07.2019 - 08.2022
Bachelor of Science - Exercise Physiology
Northern Arizona University