Westley Shaffer
Sarasota,FL
Summary
Dynamic Boat Technician with extensive experience at Quality Boat of Sarasota, specializing in mechanical repairs and marine electronics installation. Proven track record in enhancing customer satisfaction through effective communication and quality inspections. Skilled in diagnosing complex issues, streamlining repair processes, and maintaining high safety standards, ensuring optimal performance of high-end vessels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Boat Technician
Quality Boat of Sarasota
07.2022 - Current
- Test run boats after servicing
- Captain boats for customers to move for service
- Work in a dealership setting
- Warranty work on boats
- Strengthened client relationships by offering personalized recommendations on preventative maintenance measures based on individual boating habits.
- Collaborated with team members to quickly diagnose and address complex mechanical or electrical issues on various types of boats.
- Reduced downtime for customers by maintaining an organized inventory of necessary tools and equipment for efficient work processes.
- Preserved the integrity of high-end vessels by carefully adhering to manufacturer specifications when completing repairs or installations.
- Enhanced the functionality of boats by performing regular system checks and tuneups.
- Maintained a clean working environment to ensure safety standards were met at all times while servicing boats.
Boat Technician
SMS Mobile Marine
10.2020 - 07.2022
- Diagnosed and repaired mechanical issues on various boat systems.
- Performed routine maintenance on engines, electrical systems, and plumbing.
- Assisted in troubleshooting electronic navigation equipment and communication devices.
- Collaborated with team members to ensure timely completion of service tasks.
- Streamlined repair processes to enhance workshop efficiency and reduce turnaround time.
- Educated customers on proper boat care and maintenance procedures.
- Improved customer satisfaction by providing timely and efficient boat repairs and maintenance services.
- Completed diagnosis and repairs of marine engines and drive transmissions.
Boat Rigger
Panga Marine
05.2020 - 10.2020
- Assembled and rigged boats according to manufacturer specifications and industry standards.
- Installed hardware and accessories, ensuring optimal performance and safety compliance.
- Conducted thorough inspections of rigging systems to identify potential issues before deployment.
- Collaborated with team members to streamline assembly processes for increased efficiency.
- Contributed to business growth by actively participating in industry events, networking with potential clients, and staying current on industry trends.
- Increased customer satisfaction through meticulous attention to detail in assembling and configuring marine hardware systems.
Education
High School Diploma -
Riverview High School
Sarasota, FL02.2020
Suncoast Technical College
Sarasota, FL02.2020
Skills
- Boat transporting
- Captaining
- Boat steering systems
- Gasoline engine repair
- Marine electronics installation
- Customer service
- Diesel engine repair
- Fuel system troubleshooting
- Marine plumbing systems
- Marine electrical systems
- Outboard motor service
- Electrical troubleshooting
- Effective communication
- Decision-making
- Quality inspection
Certification
Mercury outboard certification
Yamaha YDIS
Seastar steering
Fischer panda generators
Pursuit boats
Tiara yachts
Regal boats
Barletta boats
NMEA
Dometic
Timeline
Boat Technician
Quality Boat of Sarasota
07.2022 - Current
Boat Technician
SMS Mobile Marine
10.2020 - 07.2022
Boat Rigger
Panga Marine
05.2020 - 10.2020
High School Diploma -
Riverview High School
Suncoast Technical College