Weston Thomas Thompson
Shiloh,NC
Summary
Driven and flexible IT support specialist with experience in technical troubleshooting, problem-solving, and customer service. strong capacity for task prioritization, teamwork, and effective communication with users of different technical backgrounds. Proficiency in equipment handling, protocol observance, and guaranteeing adherence to established protocols with a Google IT Support Professional Certificate in addition to an educational background in cyber security and industrial technology. Eager to support IT operations and boost system efficiency by putting technical expertise and customer service abilities to use.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Specimen Collector
Safe-T-Works
Elizabeth City, NC
09.2024 - Current
- Collected and labeled specimens according to established protocols
- Performed basic procedures using in-office testing equipment
- Oversaw lab equipment stock and placed orders to expand inventory
- Ensured that all collected specimens were stored properly and securely
Floor Associate
Academy Sports and Outdoors
Greenville, NC
01.2023 - 05.2025
- Provided friendly customer service
- Maintained a clean work environment
- Demonstrated knowledge of outdoor equipment and gear to assist customers in making purchases
- Uphold store policies and safety protocols to ensure a safe work environment for myself and colleagues
Maintenance
Brook Valley Country Club
Greenville, NC
01.2021 - 05.2022
- Kept building and grounds clean with regular trash removal, landscaping, and repairs
- Completed routing maintenance work in line with good practices and care for environmental impacts
- Documents washing and equipment maintenance work
Floor Associate
Lambs Marina
Camden, NC
01.2018 - 08.2020
- Provided customers with service that was professional
- Maintained cleanliness of store floor with included sweeping, mopping and wiping down surfaces
- Restocked merchandise selves and refrigerators
- Followed company procedures for handling large sums of cash
- Collaborated with managers and team members to complete tasks
Commercial Vehicle Cleaner
Black Gold Farms
Camden, NC
06.2016 - 08.2020
- Operated power washing equipment to clean interior of truck trailers
- Inspected vehicles for unwanted materials
- Ensured adherence to safety protocol
- Communicate with supervisor to coordinate and prioritize tasks
Education
Bachelor of Science (B.S.) - Industrial Technology
East Carolina University
Greenville, NC12.2024
Associate in Science (A.S.) - Cyber Security
Pitt Community College
Winterville, NC05.2022
Diploma -
Camden County High School
Camden, NC05.2020
Skills
- Strong communication
- Ability to work effectively in a team environment
- Adaptability to varying work environments
- Excellent customer service
- Problem-solving abilities
- Proficiency in operating equipment
- Able to prioritize tasks efficiently
Certification
Google IT Support Professional Certificate - Online Course
Timeline
Specimen Collector
Safe-T-Works
09.2024 - Current
Floor Associate
Academy Sports and Outdoors
01.2023 - 05.2025
Maintenance
Brook Valley Country Club
01.2021 - 05.2022
Floor Associate
Lambs Marina
01.2018 - 08.2020
Commercial Vehicle Cleaner
Black Gold Farms
06.2016 - 08.2020
Bachelor of Science (B.S.) - Industrial Technology
East Carolina University
Associate in Science (A.S.) - Cyber Security
Pitt Community College
Diploma -
Camden County High School
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