Weston Winkle

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Performed cash, card and check transactions to complete customer purchases.
• Learned duties for various positions and provided backup at key times.
• Processed refunds and exchanges in accordance with company policy.

Assisted fire department with emergency response training. Played the role of a victim in a mass casualty incident, following a script to better help EMS personnel train for incident response.

• Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
• Maintained a safe working environment through adherence to safety guidelines and proper use of cleaning equipment.
• Promoted a professional image for the company via meticulous attention to detail in all aspects of truck washing services.
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