Weweng Salamera
Bank Service Officer
Stilwell,KS
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bank Service Officer
Rizal Banking Commercial Corporation
08.2008 - 12.2023
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Supervised and Oversee all tellers transactions to achieve error free transactions and ensure zero customer complaints .
- Maintained Cash In Vault level within approved limit.
- Submit Monthly Reports on a timely manner
Travel and Tours Coordinator
Kultura Te Mikaelo Tours
06.2002 - 07.2008
- Entered data, generated reports, and produced tracking documents.
- Coordinates booking of itineraries with Accredited Tourist Bus Companies,Tourist Attractions and Agencies.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Finance Staff-Payables
Vassar Industries Incorporated
04.2002 - 05.2002
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Responsible for making daily company deposits, updating and processing of Bank Loans and interest payments, Releasing of check payments for suppliers.
Teller and New Accounts Staff
Unitrust Development Bank
12.2000 - 01.2002
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Science - Banking And Finance
Centro Escolar Unviersity
Mendiola Manila Philippines03.2000
Skills
- Cross-Selling and Up-Selling
- Written and verbal communication
- Proficient in [MS Office]
Accomplishments
- Supervised team of [6 ] staff members.
- Real Estate Loan Cross-Sell Champion
- Bankard Cross-Sell Champion
Certification
- [Service Operations Officer Training Program], [RCBC] - [June 27-29,2017]
- [Customer Experience Fundamentals Training Program],[RCBC]-[ MARCH 28,2023]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekWork from home optionPersonal development programsTeam Building / Company RetreatsTimeline
Bank Service Officer
Rizal Banking Commercial Corporation
08.2008 - 12.2023
Travel and Tours Coordinator
Kultura Te Mikaelo Tours
06.2002 - 07.2008
Finance Staff-Payables
Vassar Industries Incorporated
04.2002 - 05.2002
Teller and New Accounts Staff
Unitrust Development Bank
12.2000 - 01.2002
Bachelor of Science - Banking And Finance
Centro Escolar Unviersity
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