Hailey Davis
Summary
Dynamic professional with a proven track record at Harley Davidson, enhancing inventory management and boosting sales through exceptional service. Expert in verbal communication and Microsoft Office, with a knack for problem-solving and quality control. Achieved consistent monthly sales targets, demonstrating a commitment to excellence and team motivation.
Overview
4
4
years of professional experience
Work History
Motorclothes Manager
Harley Davidson
04.2023 - Current
- Effectively plan ahead for high-traffic days including proper staffing, fresh inventory, and clean sales floor.
- Improved department gross profit by 13% over a 3 month time period utilizing supplier offers and discounts to improve margin.
- Identified obsolete or slow-moving items ensuring product stocked was fresh and new.
- Resolved escalated customer complaints professionally and diplomatically, ultimately turning dissatisfied shoppers into loyal patrons.
- Worked closely with marketing teams to develop engaging promotional materials showcasing new product launches or seasonal offerings.
Stock Associate
American Eagle Outfitters
11.2022 - 01.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
Sales Associate
Designer Shoe Warehouse, DSW
07.2021 - 10.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Key Holder
Lovisa
08.2022 - 09.2022
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Sales Associate
Forever 21
11.2021 - 04.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Lady Footlocker
11.2020 - 03.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Team Member
Burger King
09.2020 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Southridge High School
Kennewick, WA06-2022
Skills
- Verbal and written communication
- Problem-solving abilities
- Quality Control
- Microsoft Office Specialist
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Q4 inventory goal mid Q3 by monitoring inventory, incoming shipments, and effective marketing efforts through teamwork.
Timeline
Motorclothes Manager
Harley Davidson
04.2023 - Current
Stock Associate
American Eagle Outfitters
11.2022 - 01.2023
Key Holder
Lovisa
08.2022 - 09.2022
Sales Associate
Forever 21
11.2021 - 04.2022
Sales Associate
Designer Shoe Warehouse, DSW
07.2021 - 10.2022
Sales Associate
Lady Footlocker
11.2020 - 03.2021
Team Member
Burger King
09.2020 - 11.2020
High School Diploma -
Southridge High School
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