Whilhelmenia Wilson
Executive Assistant
Elgin,SC
Summary
Organized, friendly Church Secretary with seven years of experience supporting clergy and other employees for church with (800) members. Implemented efficient processes for event planning and registration. Effectively communicated information for prayer requests and maintained confidentiality for members with private concerns. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
38
38
years of professional experience
Work History
Church Secretary | Executive Administration Assistant
Saint John Baptist Church
2018.02 - Current
- Incoming/outgoing calls, Design and generate service programs, Maintain accurate records, Manage membership database, Update Financial Reports and database, Business correspondence, Manage church calendar, Manage facilities event schedule, Manage Executive calendar, Mass communication, Confidential records
Program Assistant
State of South Carolina DSS/FNS
2016.06 - 2018.01
- Administrative Assistant to Program Coordinator for Food and Nutrition Services, Review Grant submissions from Grantee for compliance and approval, Review Invoices for fiscal year accuracy and payment submission, Lead liaison for special project, Film Ideas, Site visits and observations at State Partner Agencies in 42 Counties in S.C., Assists in monitoring and reviewing obligations, expenditures, reimbursable orders, requests for allotments, costs, etc., Participates in the preparation of a variety of management reports covering the status of funds, expenses, obligations, and projecting use of available resources, Gathers, extracts, and compiles data for use in recurring and nonrecurring report formats and routinely provides status updates, Verifies, enters, and adjusts budgetary data in a variety of forms, schedules, and reports, Participates in year-end closing to ensure proper and full use of provided funds
Dispatcher
City of Columbia/ 911 Communications
2014.09 - 2016.06
- Question callers to determine their location, and the nature of their problems to determine the type of response needed, Receive incoming crisis calls or alarm system calls regarding emergency and non-emergency police, fire service, emergency ambulance service, information, and after-hours calls for departments within a city, Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures, Record details of calls, dispatches, and messages, Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles
Independent Agent
American Family Life Assurance Company
2013.08 - 2014.08
- Sold various types of insurance policies to businesses and individuals on behalf of insurance companies, including life, accident, and dental insurance or specialized policies based on need assessment, Interviewed prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured, and to discuss any existing coverage, Called on policyholders to deliver and explain policy, to analyze insurance program; suggest additions or changes, discuss beneficiary options, Recruit potential clientele for pipeline development through networking business events, Ensured policy pre-requisites, such as necessary medical examinations and completion of correct form submission
Mail Handler
United States Postal Service
2012.11 - 2013.07
- Bundled, labeled, and routed sorted mail to designated areas, depending on destinations and according to established procedures and deadlines, Distributed incoming mail into the correct boxes or pigeonholes, Directed toxic materials to appropriate departments
CSR-Resolution Specialist
NCO Customer MGMT.
2010.10 - 2012.06
- Presented clear and concise explanations of governing policies, Conferred with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests, Investigated and conferred client resolutions
Sr. Mortgage Officer
SunTrust Bank
2006.05 - 2008.10
- Reviewed borrower and lender expectations with client, Processed and pre-approved loan packages for DU final disposition, Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of home loans, and multi-layered funding
Project Manager
South Fl. Board of Realtors
2005.06 - 2006.06
- Facilitated monthly First-time homebuyer education seminars within the community, Created strong community partnerships to ensure adequate resource availability to applicants, Acted as an intermediary in negotiations between buyers and sellers over property prices and settlement details for closing
Financial Center Manager, VP
Citigroup/Citibank
1997.02 - 2005.05
- Planned, directed, and coordinated the activities of personnel in financial centers, to include branch banking, mortgage applications, risk assessment, due diligence, insurance and investment sales, Established and maintained relationships with individual and commercial clientele, Product solutions evaluation and development, Recruited and cultivated staff skills to improve promotion trajectory, Reviewed, prepared and presented operational sales reports
Sales & Service Manager
Barnett Bank
1987.01 - 1997.01
- Mobile Bank marketing campaigns, Incentive sales campaigns (internal), Community relationship building, Community outreach events
Education
Bachelor of Science - Human Services
Columbia International University
Columbia, SC12.2022
Certified/Licensed - Homiletics
Morris College Extension
Columbia, SC01.2020
Undergrad - Business Communication
University of Phoenix
Miramar, Fl01.2010
Undergrad - General Education
Miami Dade College
Miami, Fl01.1991
Skills
- Highly Organized
- Computer Proficiency
- Strong Ability to Multi-task and prioritize
- Excellent Planning
- Collaborative Team Player
- Integrity
- Visionary
- Clear Communicator
Timeline
Church Secretary | Executive Administration Assistant
Saint John Baptist Church
2018.02 - Current
Program Assistant
State of South Carolina DSS/FNS
2016.06 - 2018.01
Dispatcher
City of Columbia/ 911 Communications
2014.09 - 2016.06
Independent Agent
American Family Life Assurance Company
2013.08 - 2014.08
Mail Handler
United States Postal Service
2012.11 - 2013.07
CSR-Resolution Specialist
NCO Customer MGMT.
2010.10 - 2012.06
Sr. Mortgage Officer
SunTrust Bank
2006.05 - 2008.10
Project Manager
South Fl. Board of Realtors
2005.06 - 2006.06
Financial Center Manager, VP
Citigroup/Citibank
1997.02 - 2005.05
Sales & Service Manager
Barnett Bank
1987.01 - 1997.01
Bachelor of Science - Human Services
Columbia International University
Certified/Licensed - Homiletics
Morris College Extension
Undergrad - Business Communication
University of Phoenix
Undergrad - General Education
Miami Dade College
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